Head of IT Service Management & Transformation
Head of IT Service Management & Transformation

Head of IT Service Management & Transformation

Full-Time 75000 - 85000 £ / year (est.) No home office possible
Sharp Gaming

At a Glance

  • Tasks: Lead the strategic direction of IT service management in a dynamic gaming company.
  • Company: Join a leading gaming company in the UK with a passion for innovation.
  • Benefits: Enjoy a competitive salary, bonus scheme, enhanced parental pay, and wellness support.
  • Other info: Be part of a vibrant team with opportunities for personal and professional growth.
  • Why this job: Shape the future of IT service management in an exciting industry.
  • Qualifications: Proven experience in ITSM and strong knowledge of the ITIL framework.

The predicted salary is between 75000 - 85000 £ per year.

A leading gaming company in the United Kingdom is seeking a Head of Service Management to lead the strategic direction and delivery of IT service management capabilities.

The ideal candidate will have significant experience in ITSM, proficiency with various ITSM tools, and a strong foundation in the ITIL framework.

This position offers a competitive salary range of £75,000 - £85,000 and various benefits, including a bonus scheme, enhanced parental pay, and wellness support for employees.

Head of IT Service Management & Transformation employer: Sharp Gaming

As a leading gaming company in the United Kingdom, we pride ourselves on fostering a dynamic and inclusive work culture that encourages innovation and collaboration. Our employees benefit from competitive salaries, a robust bonus scheme, enhanced parental leave, and comprehensive wellness support, all while having ample opportunities for professional growth and development in a rapidly evolving industry.
Sharp Gaming

Contact Detail:

Sharp Gaming Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of IT Service Management & Transformation

✨Tip Number 1

Network like a pro! Reach out to your connections in the gaming industry and let them know you're on the hunt for a Head of IT Service Management role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your experience with ITSM tools and the ITIL framework. Share specific examples of how you've transformed service management in previous roles to really stand out.

✨Tip Number 3

Prepare for interviews by researching the company and its culture. Understand their approach to IT service management and think about how you can contribute to their strategic direction. This will help you tailor your responses and show that you're genuinely interested in the role.

✨Tip Number 4

Don't forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications and updates all in one place.

We think you need these skills to ace Head of IT Service Management & Transformation

IT Service Management (ITSM)
Proficiency with ITSM tools
ITIL framework
Strategic Direction
Delivery of IT services
Leadership Skills
Stakeholder Management
Process Improvement

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experience that match the job description. Highlight your ITSM expertise and any relevant tools you've used, as we want to see how you can lead our service management capabilities.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Head of IT Service Management role. Share specific examples of your past successes in ITIL and transformation projects to grab our attention.

Showcase Your Leadership Skills: As a leader, we want to know how you've driven change and managed teams in the past. Be sure to include examples of how you've led IT service management initiatives and transformed processes to improve efficiency.

Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any updates from us!

How to prepare for a job interview at Sharp Gaming

✨Know Your ITSM Inside Out

Make sure you brush up on your IT Service Management knowledge, especially the ITIL framework. Be ready to discuss how you've implemented ITSM tools in previous roles and the impact they had on service delivery.

✨Showcase Your Leadership Skills

As a Head of Service Management, you'll need to demonstrate strong leadership capabilities. Prepare examples of how you've led teams through transformation projects or improved service management processes in the past.

✨Understand the Gaming Industry

Familiarise yourself with the gaming industry and its unique challenges regarding IT service management. This will help you tailor your responses and show that you're genuinely interested in the company's mission and goals.

✨Prepare Questions for Them

Interviews are a two-way street! Prepare insightful questions about their current ITSM practices, future projects, and how they measure success. This shows your enthusiasm and strategic thinking.

Head of IT Service Management & Transformation
Sharp Gaming

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