2nd Line IT Support Analyst β€” Hybrid, Growth & Impact in High Wycombe

2nd Line IT Support Analyst β€” Hybrid, Growth & Impact in High Wycombe

High Wycombe Full-Time No working from home possible
Sharp Europe

At a Glance

  • Tasks: Troubleshoot IT issues and support clients with MS 365, Windows Server, and Azure.
  • Company: Join Sharp Business Systems, a leader in IT solutions with a supportive culture.
  • Benefits: Enjoy a hybrid work schedule, competitive pay, and opportunities for growth.
  • Other info: Dynamic team environment with excellent career advancement potential.
  • Why this job: Make a real impact by solving tech challenges and building client relationships.
  • Qualifications: 18+ months in IT support with knowledge of Microsoft technologies and networking.

Sharp Business Systems (SBS) UK is seeking a 2nd Line Support Analyst to join the IT Helpdesk on a hybrid schedule (3 days on-site, 2 days off-site). Based in High Wycombe, you’ll own and progress tickets, troubleshoot across MS 365, Windows Server, Azure and networking, and build strong client relationships.

You’ll bring 18+ months in IT support, solid knowledge of Microsoft Server/Desktop OS, M365, and Azure, plus networking, firewalls, and cybersecurity basics.

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2nd Line IT Support Analyst β€” Hybrid, Growth & Impact in High Wycombe employer: Sharp Europe

At Sharp Electronics Europe, we pride ourselves on being an excellent employer that fosters career growth through exposure to European leadership and large-scale transformation initiatives. Our collaborative environment encourages teamwork with senior leaders and HR teams across Europe, allowing you to make a significant impact on our people strategy during a transformative period. With flexible work options and a commitment to work-life balance, joining us means being part of a dynamic team dedicated to shaping the future of HR.

Sharp Europe

Contact Details:

Sharp Europe Recruitment Team

We think you need these skills to ace 2nd Line IT Support Analyst β€” Hybrid, Growth & Impact in High Wycombe

2nd Line IT Support
MS 365
Windows Server
Azure
Networking
Firewalls
Cybersecurity Basics