2nd Line IT Support Specialist β€” Hybrid, Growth & Impact

2nd Line IT Support Specialist β€” Hybrid, Growth & Impact

Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
Sharp Europe

At a Glance

  • Tasks: Take ownership of client issues and troubleshoot technical problems.
  • Company: Join Sharp Business Systems, a leader in IT support with a collaborative team.
  • Benefits: Enjoy a flexible hybrid work model and opportunities for career growth.
  • Why this job: Make a real impact by solving technical challenges and enhancing client satisfaction.
  • Qualifications: Over 18 months of IT support experience and knowledge of Microsoft 365 and Azure.

The predicted salary is between 30000 - 40000 Β£ per year.

Sharp Business Systems (SBS) UK is looking for a 2nd Line Support Analyst to join their IT Helpdesk team in High Wycombe. The role involves taking ownership of client issues, troubleshooting technical problems, and maintaining strong communication.

The ideal candidate will have over 18 months of experience in IT support, with knowledge of Microsoft 365, Windows Servers, and Azure. The position offers a flexible hybrid work model and opportunities for career growth and continuous learning.

2nd Line IT Support Specialist β€” Hybrid, Growth & Impact employer: Sharp Europe

Sharp Business Systems (SBS) UK is an excellent employer, offering a dynamic work environment in High Wycombe where innovation and collaboration thrive. With a flexible hybrid work model, employees enjoy a healthy work-life balance while benefiting from continuous learning and career advancement opportunities. The supportive culture fosters personal growth, making it an ideal place for IT professionals looking to make a meaningful impact.

Sharp Europe

Contact Details:

Sharp Europe Recruitment Team

We think you need these skills to ace 2nd Line IT Support Specialist β€” Hybrid, Growth & Impact

Client Issue Ownership
Troubleshooting Technical Problems
Microsoft 365
Windows Servers
Azure
Communication Skills
IT Support Experience