Account Manager (Maternity Leave)

We're hiring a mid-level Account Manager to take ownership of key client relationships and lead the delivery of connected experience projects. This role is currently to cover for a Client Manager who has gone on maternity leave, with the potential to go full time after the year is completed.

• Own day-to-day relationships across key accounts, acting as a trusted partner to clients




• Lead client conversations with confidence from briefing through to delivery and beyond




• Challenge and shape client thinking where needed, not just respond to it




• Build long-term relationships that create repeat work and account growth




• Lead projects end-to-end: from initial brief through to delivery and post-launch evaluation




• Define clear scopes, timelines, and deliverables in collaboration with internal teams




• Drive momentum across projects ensuring progress, clarity and accountability at every stage




• Manage multiple concurrent workstreams without compromising quality




• Orchestrate teams across strategy, creative, technology and delivery




• Translate between disciplines ensuring everyone is aligned on what we're building and why




• Actively contribute to the work, helping shape outputs not just managing process




• Ensure feedback loops are clear, constructive and move work forward




• Manage project budgets, scopes and profitability with confidence




• Identify opportunities to grow accounts through new ideas, extensions or additional phases




• Support senior stakeholders in building account strategies and long-term value




• Understand how your work contributes to wider business performance

Core skills

• Take ownership, you don't wait to be directed




• Clear and concise organisation




• Balance structure with flexibility in fast-moving environments




• Creatively minded and eager to have input on creative briefs and responses




• Care about outcomes, not just outputs




• Comfortable making decisions and taking accountability




• Understand how strong relationships drive business growth




• Spot opportunities beyond the immediate brief




• Confident discussing scope & budgets with clients




• Passionate about how technology, creativity and real-world behaviour intersect




• Interested in the future of connected products and experiences




• Motivated to grow into a senior client leadership role

We also value

• Hybrid working style (4 days in office, 1 day remote)

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