At a Glance
- Tasks: Chase outstanding debts, manage customer accounts, and resolve payment disputes.
- Company: Sharp Consultancy, a dynamic finance team in South Leeds.
- Benefits: Competitive salary, supportive team environment, and opportunities for professional growth.
- Other info: Join a proactive team focused on results and customer satisfaction.
- Why this job: Make a real impact on cash flow while building strong customer relationships.
- Qualifications: Experience in credit control and excellent communication skills.
The predicted salary is between 25000 - 35000 Β£ per year.
Sharp Consultancy are seeking a proactive and results-driven Credit Control Officer to join a large finance team in South Leeds.
This is an excellent opportunity for an experienced credit professional who is passionate about reducing aged debt, improving cash flow, and building strong customer relationships.
The successful candidate will play a key role in managing customer accounts, minimising financial risk, and ensuring timely collection of outstanding payments while maintaining a professional and customer-focused approach.
Key Responsibilities Proactively chase outstanding debts via telephone, email, and written correspondence.
Manage and maintain a portfolio of customer accounts, ensuring overdue balances are minimised.
Assess new credit applications, conduct credit checks, and recommend appropriate credit limits.
Monitor customer creditworthiness and review credit limits as required.
Accurately post and allocate customer payments.
Reconcile customer accounts and support month-end sales ledger activities.
Prepare aged debt reports and provide regular updates to management on collection performance and cash flow forecasts.
Investigate and resolve payment disputes, billing queries, and account discrepancies.
Build and maintain positive relationships with customers while delivering excellent service.