At a Glance
- Tasks: Install, maintain, and repair multi-functional devices while providing top-notch customer support.
- Company: Join Sharp Business Systems UK, a leader in innovative technology solutions.
- Benefits: Enjoy competitive pay, flexible working options, and opportunities for professional growth.
- Other info: Be part of a dynamic team with a focus on excellence and customer satisfaction.
- Why this job: Make a difference by solving complex issues and training customers on cutting-edge tech.
- Qualifications: Experience in customer support and technical troubleshooting is essential.
The predicted salary is between 27900 - 34100 £ per year.
Sharp Business Systems UK is seeking an experienced Customer Support Engineer – Level Two to join our Service Engineers team.
You will install, maintain and repair multi-functional devices (MFDs) and related software, both on-site and remotely, delivering high-quality customer service.
Reporting to the Regional Service Manager, you will diagnose complex issues, train customers, and support hardware and software across the Sharp portfolio while working to KPIs and company processes.
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Field & Remote Support Engineer II employer: Sharp Business Systems France
At Sharp Business Systems France, we pride ourselves on being an excellent employer that values the growth and development of our team members. Working in the vibrant Greater London area, you'll enjoy a collaborative work culture that encourages innovation and client engagement, alongside opportunities for professional advancement in IT support. Our commitment to fostering trusted relationships with SME clients ensures that you will find your role both meaningful and rewarding.
Contact Details:
Sharp Business Systems France Recruitment Team
