Sharp UK in West Bromwich is seeking a 1st Line Support Analyst to join our helpdesk team. You will deliver high quality technical support, manage tickets, and communicate clearly with clients to resolve issues.
The role emphasizes customer service, teamwork, and ongoing skill development in a supportive IT environment. Ideal candidates have at least 2 years in IT support, strong communication, and solid knowledge of Microsoft Server/Desktop OS, Microsoft 365/Azure, networking, and basic
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Hybrid IT Helpdesk Analyst — 1st Line Support in Birmingham employer: Sharp Business Systems France
At Sharp, we pride ourselves on being an excellent employer by fostering a flexible and impactful work culture that prioritises employee well-being and professional growth. Our commitment to high-quality service delivery is matched by our dedication to providing opportunities for career advancement, all while ensuring a supportive environment where innovative ideas thrive. Located in the UK, we offer a unique blend of remote working options and collaborative on-site experiences, making it an ideal place for IT Strategy Consultants looking to make a meaningful impact.
Contact Details:
Sharp Business Systems France Recruitment Team
