Desktop Support Engineer (L1) – Onsite IT Expert in Poole

Desktop Support Engineer (L1) – Onsite IT Expert in Poole

Poole Full-Time 25000 - 35000 Β£ / year (est.) No working from home possible
Sharp Brains

At a Glance

  • Tasks: Provide on-site IT support and ensure smooth end-user experiences.
  • Company: Join Sharp Brains, a dynamic tech company in Poole.
  • Benefits: Gain hands-on experience with competitive pay and growth opportunities.
  • Other info: Exciting role with potential for career advancement in IT.
  • Why this job: Be the go-to IT expert and make a difference for users daily.
  • Qualifications: Knowledge of Windows 7, Office tools, and ITIL processes required.

The predicted salary is between 25000 - 35000 Β£ per year.

Sharp Brains is seeking an L1 Desktop Support Engineer for on-site delivery in Poole, UK.

The role covers end-user computing, desktop device maintenance, incident management, and VIP desk-side support to ensure smooth end-user experiences.

The candidate will handle imac/desk-side tasks, patching, hardware replacements, and remote management to keep desktops up-to-date and secure.

A strong knowledge of Windows 7, Office tools, and ITIL processes is required.

#J-18808-Ljbffr

Desktop Support Engineer (L1) – Onsite IT Expert in Poole employer: Sharp Brains

At Sharp Brains, we pride ourselves on being an excellent employer by fostering a collaborative and innovative work culture that empowers our IT Incident Technicians to thrive. Located in a dynamic environment, we offer competitive benefits, opportunities for professional growth, and a commitment to continuous learning, ensuring that our employees are well-equipped to tackle the challenges of modern technology. Join us to be part of a team that values your contributions and supports your career development in the ever-evolving IT landscape.

Sharp Brains

Contact Details:

Sharp Brains Recruitment Team

We think you need these skills to ace Desktop Support Engineer (L1) – Onsite IT Expert in Poole

End-User Computing
Desktop Device Maintenance
Incident Management
VIP Desk-Side Support
iMac Support
Patching
Hardware Replacements