At a Glance
- Tasks: Monitor networks, troubleshoot issues, and ensure security standards are met.
- Company: Dynamic tech firm in London with a focus on innovation.
- Benefits: Competitive pay, professional growth, and hands-on experience.
- Other info: Fast-paced environment with opportunities for career advancement.
- Why this job: Join a team where you can make a real difference in network security.
- Qualifications: Bachelor's in IT or Networking, CCNA/CCNP certification preferred.
The predicted salary is between 40000 - 50000 £ per year.
Role Required: 5 days per week, 8 hours daily on-site support
Contract: B2B – 1 year
Location: London, UK
Language Required: Fluent Local & English B2
Start Date: ASAP
Objectives of this Role: Level 1 Network Support Engineer will monitor the networks and ensure security standards are met. Network Engineers will also be responsible for troubleshooting and fixing problems.
Job Description for Network Support Engineer: The 1st Line Network Engineer will be expected to work through helpdesk tickets and will be expected to go out on site to visit clients. Need to thrive on multi-tasking as they complete tasks like installing / maintaining servers (virtual and physical), supporting workstations, resolving OS and application faults as well as identifying and resolving network connectivity issues. Installation/Configuration of Routers and Switches. Troubleshooting and resolving network base problems for customers or troubleshooting circuit faults and working with carriers to achieve fault resolution. Handling customer enquiries and support issues using a ticketing system. Proactive network monitoring of alarms via monitoring tools. Ensuring SLA’s are not breached. Escalation of faults/outages, taking action to restore services.
Education: Bachelor’s Degree in Computer Science or IT related field or Networking is preferred.
Other Skills: Solid understanding of Microsoft Desktops. Awareness of networking principles and technologies. High level of customer service. General networking, TCP/IP principles & DNS knowledge. Flexible approach to work with the ability to work effectively under pressure.
Certification: CCNA, CISCO, CCNP.
Network Engineer employer: Sharp Brains
At Sharp Brains, we pride ourselves on being an excellent employer by fostering a collaborative and innovative work culture that empowers our IT Incident Technicians to thrive. Located in a dynamic environment, we offer competitive benefits, opportunities for professional growth, and a commitment to continuous learning, ensuring that our employees are well-equipped to tackle the challenges of modern technology. Join us to be part of a team that values your contributions and supports your career development in the ever-evolving IT landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Network Engineer
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Sharp Brains values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Sharp Brains might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Sharp Brains!
✨Direct Apply to Sharp Brains
Let's not forget to apply directly through the Sharp Brains website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Network Engineer
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Sharp Brains.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Sharp Brains. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Sharp Brains
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
