At a Glance
- Tasks: Monitor networks, troubleshoot issues, and ensure security standards are met.
- Company: Dynamic tech company based in London with a focus on innovation.
- Benefits: Full-time role with competitive salary and opportunities for professional growth.
- Other info: Fast-paced environment with hands-on experience and career advancement opportunities.
- Why this job: Join a team where you can make a real impact on network security and performance.
- Qualifications: Bachelor's degree in IT or Networking preferred; strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
- L 1\L2 Network Engineer (FTE Role)
- Job Type : Full-Time \Onsite Support
- Role Required: 5 days per week, 8 hours daily on-site support
- Language Required: Fluent Local & English B2
- Network Engineer JOB DESCRIPTION
Objectives of this Role
Level 1
Network Support Engineer will monitor the networks and ensure security standards are met.
Network Engineers will also be responsible for troubleshooting and fixing problems.
Job Description for Network Support Engineer
- The 1st Line Network Engineer will be expected to work through helpdesk tickets and will be expected to go out on site to visit clients.
- Need to thrive on multi-tasking as they complete tasks like installing / maintaining servers (virtual and physical), supporting workstations, resolving OS and application faults as well as identifying and resolving network connectivity issues.
- Installation/Configuration of Routers and Switches.
- Trouble shooting and resolve network base problems for customers or Troubleshooting circuit faults and working with carriers to achieve fault resolution.
- Handling customer enquiries and support issues using a ticketing system
- Proactive network monitoring of alarms via monitoring tools
- Ensuring SLA’s are not breached
- Escalation of faults/outages, taking action to restore services
Education
Bachelor’s Degree in Computer Science or IT related field or Networking is preferred
Other Skills
- Solid understanding of Microsoft Desktops
- Awareness of networking principles and technologies
- Excellent communication skills
- High level of customer service
- General networking, TCP/IP principles & DNS knowledge
- Flexible approach to work with the ability to work effectively under pressure
Certification
- CCNA
- CISCO
- CCNP
Alternative Titles
- Service desk analyst.
- Network engineer.
- Associate Network engineer
- Network architect.
- Network manager.
- Wireless network engineer.
- Telecommunications manager or specialist.
- Pre-sales engineer
- Network Operations Center Engineer
Network Engineer in London employer: Sharp Brains
At Sharp Brains, we pride ourselves on being an excellent employer by fostering a collaborative and innovative work culture that empowers our IT Incident Technicians to thrive. Located in a dynamic environment, we offer competitive benefits, opportunities for professional growth, and a commitment to continuous learning, ensuring that our employees are well-equipped to tackle the challenges of modern technology. Join us to be part of a team that values your contributions and supports your career development in the ever-evolving IT landscape.
