Senior IT Support Specialist — Endpoints & VIP Escalations in Devon
Senior IT Support Specialist — Endpoints & VIP Escalations

Senior IT Support Specialist — Endpoints & VIP Escalations in Devon

Devon Freelance 30000 - 40000 £ / year (est.) No home office possible
Sharp Brains

At a Glance

  • Tasks: Provide top-notch IT support and manage desktop devices for VIP clients.
  • Company: Dynamic technology solutions provider based in Tiverton, England.
  • Benefits: Freelance/B2B contract with potential for extension and flexible working arrangements.
  • Other info: Opportunity to work in a fast-paced environment with career growth potential.
  • Why this job: Join a team where your expertise makes a real difference in tech support.
  • Qualifications: 3+ years of IT support experience and knowledge of SCCM and Intune.

The predicted salary is between 30000 - 40000 £ per year.

A technology solutions provider is seeking an experienced IT Support professional in Tiverton, England. The role involves providing full-time technical support, managing desktop devices, and ensuring compliance with security protocols.

Candidates should have over 3 years of relevant experience, familiarity with troubleshooting, and tools like SCCM and Intune.

The position offers a freelance/B2B contract for a duration of 1 year, with a potential extension.

Senior IT Support Specialist — Endpoints & VIP Escalations in Devon employer: Sharp Brains

Join a forward-thinking technology solutions provider in Tiverton, where we prioritise employee growth and foster a collaborative work culture. As a Senior IT Support Specialist, you'll enjoy the flexibility of a freelance contract while working with cutting-edge tools and technologies, alongside a team that values innovation and professional development. Our commitment to your success is reflected in our supportive environment and opportunities for skill enhancement, making us an excellent employer for those seeking meaningful and rewarding careers.
Sharp Brains

Contact Detail:

Sharp Brains Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior IT Support Specialist — Endpoints & VIP Escalations in Devon

Tip Number 1

Network like a pro! Reach out to your connections in the IT world, especially those who work in similar roles. A friendly chat can lead to insider info about job openings or even a referral.

Tip Number 2

Show off your skills! Prepare a portfolio or a list of your past projects and achievements that highlight your experience with troubleshooting and tools like SCCM and Intune. This will help you stand out during interviews.

Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or use online resources to get comfortable discussing your experience and how it relates to the Senior IT Support Specialist role. Confidence is key!

Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Let’s get you that dream job!

We think you need these skills to ace Senior IT Support Specialist — Endpoints & VIP Escalations in Devon

Technical Support
Desktop Device Management
Security Protocol Compliance
Troubleshooting
SCCM
Intune
Problem-Solving Skills
Customer Service Skills
Communication Skills
Time Management
Attention to Detail
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience with desktop devices and troubleshooting. We want to see how your skills align with the role, so don’t be shy about showcasing your familiarity with tools like SCCM and Intune!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Senior IT Support Specialist role. Share specific examples of your past experiences that relate to managing endpoints and VIP escalations.

Showcase Your Problem-Solving Skills: In your application, highlight instances where you've successfully resolved technical issues. We love seeing candidates who can think on their feet and tackle challenges head-on, especially in a fast-paced environment.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding the position!

How to prepare for a job interview at Sharp Brains

Know Your Tech Inside Out

Make sure you brush up on your technical knowledge, especially around desktop devices and tools like SCCM and Intune. Be ready to discuss specific troubleshooting scenarios you've encountered in the past and how you resolved them.

Showcase Your Experience

With over 3 years of relevant experience required, be prepared to highlight your previous roles and responsibilities. Use specific examples that demonstrate your ability to manage endpoints and handle VIP escalations effectively.

Understand Security Protocols

Since compliance with security protocols is crucial, make sure you’re familiar with the latest security practices. Be ready to discuss how you’ve implemented or adhered to these protocols in your previous positions.

Ask Insightful Questions

Interviews are a two-way street! Prepare some thoughtful questions about the company’s IT infrastructure and support processes. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.

Senior IT Support Specialist — Endpoints & VIP Escalations in Devon
Sharp Brains
Location: Devon

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>