Fiber Technician in Cambridge

Key Responsibilities

Fiber Installation & Maintenance

• Install, repair, and maintain fiber-optic cables, including aerial, underground, and inside-plant cabling.
• Perform fiber splicing (fusion/mechanical) and termination using appropriate tools and techniques.
• Conduct OTDR, power meter, and light source testing to ensure signal integrity and compliance with specifications.
• Inspect and maintain fiber enclosures, cabinets, racks, and related infrastructure.

Troubleshooting & Diagnostics

• Diagnose and resolve fiber faults, breaks, and performance issues.
• Interpret test results from OTDR, OLS/OPM, and other fiber testing equipment.
• Respond to outages, service calls, and emergency repairs as required.

Documentation & Reporting

• Accurately document splicing records, test results, as-built diagrams, and network changes.
• Update work orders, field notes, and reports using internal systems or ticketing platforms.
• Maintain inventory of tools, materials, and equipment.

Safety & Compliance

• Follow safety standards, local codes, and industry best practices during all field work.
• Ensure proper use of PPE, fall protection, and other safety equipment.
• Conduct site assessments and adhere to construction and right-of-way regulations.

Customer Service

• Communicate effectively with customers, contractors, and team members.
• Provide clear updates and ensure a positive customer experience during installations and repairs.

Qualifications

Required

• High school diploma or equivalent.
• 1–3 years of experience in fiber installation, splicing, or telecommunications field work.
• Hands-on experience with fiber tools: fusion splicer, OTDR, power meter, cleaver, etc.
• Understanding of fiber types, color codes, connectors, and network design basics.
• Ability to work outdoors, climb poles/ladders, and lift 50+ lbs.

Preferred

• Certifications: FOA CFOT, ETA, BICSI, or equivalent fiber-optic certifications.
• Experience with aerial construction, underground boring, conduit installation, or ISP cabling.
• Knowledge of GPON, FTTH, and backbone fiber networks.

Key Skills

• Strong troubleshooting and analytical skills.
• Ability to read blueprints, fiber maps, and splicing diagrams.
• Excellent hand–eye coordination and attention to detail.
• Strong communication and teamwork skills.
• Ability to work safely and independently.