At a Glance
- Tasks: Provide onsite support, troubleshoot hardware/software issues, and manage user accounts.
- Company: Join Sharp Brains Solutions, a dynamic enterprise focused on IT excellence.
- Benefits: Competitive pay, hands-on experience, and opportunities for growth in IT.
- Other info: Work in a fast-paced environment with a focus on teamwork and innovation.
- Why this job: Be the go-to tech hero, solving real problems and enhancing user experiences.
- Qualifications: Basic knowledge of Windows 10/11, Microsoft 365, and customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
Sharp Brains Solutions is seeking a proactive Desktop Support Engineer (L1) to provide onsite end‑user support in a large enterprise environment.
You will troubleshoot hardware, software, OS, and network issues, manage IMAC activities, and support Windows 10/11, Microsoft 365, and AD‑based user accounts.
The role emphasizes ITIL processes, SLA adherence, and excellent customer service, with opportunities to work across endpoints, devices, and ITSM workflows.
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Onsite Desktop Support Engineer - Windows & Microsoft 365 in Southend-on-Sea employer: Sharp Brains Solutions
Join our dynamic team in Horsham as a Desktop Support Specialist, where we prioritise employee growth and a collaborative work culture. We offer competitive benefits, including flexible working arrangements and opportunities for professional development, ensuring that you thrive in your role while contributing to a supportive environment that values innovation and teamwork.
