At a Glance
- Tasks: Provide top-notch support for desktops and laptops, troubleshooting hardware and software issues.
- Company: Sharp Brains Solutions, a dynamic tech company in Portsmouth, UK.
- Benefits: Flexible work options, competitive pay, and opportunities for skill development.
- Other info: Exciting B2B/Freelance contract role with potential for growth.
- Why this job: Join a team that values your expertise and offers real-world problem-solving experiences.
- Qualifications: Familiarity with SCCM, Intune, and ITIL best practices is a plus.
The predicted salary is between 25000 - 35000 Β£ per year.
Sharp Brains Solutions in Portsmouth, UK, is looking for a Helpdesk Support Technician Level 1 to handle desktop and laptop support. This role involves troubleshooting hardware and software issues while ensuring compliance with IT policies and procedures.
The ideal candidate will be knowledgeable in using tools like SCCM and Intune, providing VIP support, and handling incidents according to ITIL best practices. This is a B2B/Freelance contract position.
VIP Help Desk Technician - Onsite & Remote Support in Portsmouth employer: Sharp Brains Solutions
At Sharp Brains Solutions, we pride ourselves on fostering a dynamic work environment that values innovation and collaboration. Our Portsmouth location offers a unique blend of onsite and remote support opportunities, ensuring our team members can thrive while providing exceptional service to our VIP clients. With a strong emphasis on professional development and adherence to ITIL best practices, we empower our employees to grow their skills and advance their careers in the ever-evolving tech landscape.