At a Glance
- Tasks: Provide onsite IT support, troubleshoot desktops, and manage user accounts.
- Company: Join Sharp Brains Solutions, a leader in IT support services.
- Benefits: Full-time role with competitive salary and growth opportunities.
- Other info: Dynamic work environment with a focus on customer service excellence.
- Why this job: Make a difference by helping users solve their tech issues every day.
- Qualifications: 2-5 years of Desktop Support experience and strong Windows & MS 365 knowledge.
The predicted salary is between 30000 - 40000 £ per year.
Sharp Brains Solutions is seeking a Desktop Support Engineer (L1) to provide onsite end-user IT support in an enterprise environment.
You will troubleshoot desktops, hardware, software, and network-related issues, and manage user accounts with Active Directory.
The role requires 2–5 years of Desktop Support experience, strong Windows 10/11 and Microsoft 365 knowledge, and excellent communication and customer service skills.
This is a full-time on-site position based in the United Kingdom.
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We think you need these skills to ace Onsite Desktop Support Engineer — Windows & MS 365
Desktop Support
Windows 10
Windows 11
Microsoft 365
Troubleshooting
Hardware Support
Software Support
