At a Glance
- Tasks: Provide top-notch technical support for desktop and laptop systems, troubleshooting issues like a pro.
- Company: Sharp Brains Solutions, a dynamic IT support company in Christchurch.
- Benefits: Competitive pay, flexible hours, and opportunities for skill development.
- Other info: Fast-paced environment with great potential for career advancement.
- Why this job: Join a team that values your tech skills and offers VIP support experiences.
- Qualifications: Experience with IMAC activities and familiarity with SCCM and ServiceNow.
The predicted salary is between 25000 - 35000 £ per year.
Sharp Brains Solutions in Christchurch is looking for a Helpdesk Support Technician Level 1. The role involves providing comprehensive technical support for desktop and laptop systems, troubleshooting hardware and software issues, and managing device lifecycles.
The ideal candidate will be experienced in IMAC activities, and familiar with tools like SCCM and ServiceNow. Essential for this position is the capability to ensure compliance with IT policies and to deliver VIP support during escalations.
We think you need these skills to ace Help Desk Technician - End-User IT Support VIP Escalations in Christchurch
Technical Support
Troubleshooting
Hardware Support
Software Support
Device Lifecycle Management
IMAC Activities
SCCM
