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For Companies At a Glance
- Tasks: Manage complex customer accounts and ensure timely debt recovery.
- Company: Join SharkNinja, a global leader in innovative lifestyle solutions.
- Benefits: Enjoy competitive health insurance, retirement plans, and product discounts.
- Other info: Great opportunities for professional growth in a supportive environment.
- Why this job: Make a real impact in finance while working with a dynamic team.
- Qualifications: Experience in credit control and strong teamwork skills required.
The predicted salary is between 35000 - 45000 £ per year.
About Us
SharkNinja is a global product design and technology company, with a diversified portfolio of 5‑star rated lifestyle solutions that positively impact people’s lives in homes around the world.
As we grow our Leeds finance team, we are looking for a Senior Credit Control position to join a team of three credit controllers, reporting to the Credit Manager EMEA. The role involves managing complex customer accounts, ensuring timely debt recovery, maintaining accurate financial records, and engaging stakeholders across Sales, Operations, and Finance to mitigate credit risk.
Responsibilities
- Process and allocate remittances received.
- Monitor and manage complex customer accounts to ensure timely payment and swift resolution of billing queries.
- Maintain accurate records of customer interactions and transactions.
- Liaise with Sales and Operational teams to address customer inquiries and disputes.
- Report on aged debt and provide regular updates to management.
- Identify and escalate any potential credit risks to management.
- Organise and maintain shared email inboxes.
- Work closely with the Credit Control manager to review and improve team processes.
- Participate in the development and execution of test scenarios for finance systems.
- Own audit requests.
- Take ownership of shortage and price claims, managing the end‑to‑end process and working with Credit Control.
Experience with accounting software is a plus. A can‑do attitude, with a strong teamwork ethic.
What We Offer
Competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, and product discounts, along with high‑impact learning programs for professional growth.
Equal Opportunity Employer
We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People.
Senior Credit Controller employer: SharkNinja
Contact Detail:
SharkNinja Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Credit Controller
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance world, especially those who might know someone at SharkNinja. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by researching SharkNinja’s products and values. Show us you’re not just another candidate; demonstrate how your skills as a Senior Credit Controller align with our mission to positively impact lives.
✨Tip Number 3
Practice your answers to common interview questions, but don’t sound rehearsed. We want to see your personality shine through, so be genuine and let your enthusiasm for the role come across!
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a simple gesture that shows your appreciation and keeps you fresh in our minds. Plus, it’s a great chance to reiterate your interest in the position!
We think you need these skills to ace Senior Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Credit Controller role. Highlight your experience with managing complex customer accounts and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role at SharkNinja. Share specific examples of how you've successfully managed debt recovery or resolved billing queries in the past.
Showcase Your Teamwork Skills: Since this role involves liaising with various teams, make sure to highlight your teamwork ethic in your application. We love candidates who can collaborate effectively with Sales and Operations to tackle credit risks!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our awesome team at SharkNinja!
How to prepare for a job interview at SharkNinja
✨Know Your Numbers
As a Senior Credit Controller, you'll be dealing with complex customer accounts. Brush up on your financial metrics and be ready to discuss how you've managed debt recovery in the past. Highlight specific examples where you successfully resolved billing queries or mitigated credit risks.
✨Engage with Stakeholders
This role involves liaising with Sales and Operations teams. Prepare to talk about your experience in collaborating with different departments. Think of instances where your teamwork made a difference in resolving customer inquiries or disputes, and be ready to share those stories.
✨Showcase Your Process Improvement Skills
The job mentions reviewing and improving team processes. Come prepared with ideas on how you’ve streamlined credit control processes in previous roles. Discuss any tools or software you’ve used to enhance efficiency and accuracy in managing accounts.
✨Demonstrate a Can-Do Attitude
A positive mindset is key! Be ready to share examples of how you've tackled challenges in your previous roles. Whether it’s handling audit requests or managing shortage claims, show that you’re proactive and willing to take ownership of your responsibilities.