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For Companies At a Glance
- Tasks: Lead logistics operations and manage relationships with third-party carriers across the UK and EU.
- Company: Join SharkNinja, a global leader in innovative lifestyle solutions.
- Benefits: Enjoy competitive health insurance, retirement plans, and employee discounts.
- Why this job: Make a real impact in a dynamic environment that values innovation and growth.
- Qualifications: 7+ years in logistics with strong analytical and leadership skills required.
- Other info: Flexible work schedule and opportunities for personal and professional development.
The predicted salary is between 60000 - 80000 £ per year.
About Us
SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.
This is a remote role, although a regular presence is required in Corby and Northampton, with some travel to our Leeds office.
About The Role
We are seeking a results-driven and experienced Senior Manager, Logistics to lead and oversee all aspects of third-party logistics (3PL) warehouse operations and parcel carriers supporting both B2B and D2C fulfillment. This role is critical in ensuring operational excellence, meeting key performance indicators (KPIs), driving continuous improvement initiatives, and managing vendor relationships to support scalable and cost-efficient logistics operations that meet or exceed customer service expectations. The ideal candidate will have a strong background in logistics and supply chain management, with demonstrated success in managing outsourced warehouse operations, carrier management, optimizing processes, and delivering against operational and financial goals. Experience in both B2B and D2C operations is a must.
What You'll Do
- Carrier Management UK & EU
- Manage day-to-day relationships with parcel carriers across UK and Europe
- Lead carrier selection, onboarding, and offboarding processes
- Develop and execute parcel carrier strategy aligned with business objectives
- Monitor market trends, capacity, and service offerings to optimize carrier mix
- Track and report carrier KPIs including on-time delivery, claims, damage rates, and service exceptions
- 3PL Warehouse Operations UK
- Oversee daily operations of 3PL-managed distribution centers, ensuring efficient inbound, storage, outbound, and returns processing.
- Serve as the primary point of contact between the company and third-party logistics providers.
- Ensure operational processes are aligned with company standards, compliance requirements, and customer service expectations.
- Performance Management & KPIs
- Define, monitor, and report on operational KPIs such as on-time shipping, order accuracy, inventory accuracy, dock-to-stock time, and cost per order.
- Conduct regular performance reviews with 3PL partners and internal stakeholders to track progress and resolve issues.
- Drive accountability and service improvements through data-driven performance management.
- Budget & Cost Control
- Partner with Finance and Logistics team members to develop and manage the annual logistics budget, including warehousing, labor, and transportation-related costs.
- Identify and implement cost-saving opportunities while maintaining or improving service levels.
- Analyze monthly variances and ensure financial targets are met or exceeded.
- Vendor Relationship Management
- Build and maintain strong, collaborative relationships with 3PLs and other logistics service providers.
- Lead vendor selection, onboarding, contract negotiation, and service level agreement (SLA) development.
- Ensure vendors are compliant with company standards, safety requirements, and regulatory obligations.
- Partner with Procurement and Finance to develop and execute Requests for Proposal (RFP's) to identify and select 3PL partners, as required.
- Continuous Improvement
- Lead and support continuous improvement projects to optimize warehouse layout, processes, inventory accuracy, labor productivity, and order fulfillment.
- Leverage Lean, Six Sigma, or similar methodologies to reduce waste and improve operational efficiency.
- Collaborate with cross-functional teams (e.g., IT, procurement, customer service) to drive supply chain innovation and systems integration.
What You'll Bring
- Bachelor's degree in Supply Chain, Logistics, Operations Management, or a related field; MBA or advanced degree is a plus.
- 7+ years of experience in logistics or warehouse operations, including significant experience managing 3PL partners.
- Proven success in managing budgets, vendor relationships, and large-scale logistics operations.
- Strong analytical and problem-solving skills, with a data-driven approach to decision-making.
- Experience with WMS, TMS, and ERP systems; proficiency with Excel and logistics analytics tools.
- Excellent leadership, communication, and collaboration skills.
- Ability to manage multiple priorities in a fast-paced, dynamic environment.
Other Requirements
- Travel Required - up to 25%
- Flexible work schedule to accommodate virtual meetings with other regions
Our Culture
At SharkNinja, we don’t just raise the bar—we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home.
What We Offer
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what’s possible. When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community. Together, we won’t just launch products—we’ll disrupt entire markets.
Life At SharkNinja Learn more about our culture and community.
Senior Manager 3PL and Parcel Carrier in London employer: SharkNinja
Contact Detail:
SharkNinja Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Manager 3PL and Parcel Carrier in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the logistics and supply chain industry. Attend events, webinars, or even local meet-ups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching SharkNinja's culture and values. Understand their products and how they impact customers' lives. This will help you tailor your responses and show that you're genuinely interested in being part of their outrageously extraordinary community.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience in managing 3PL operations and vendor relationships aligns with the role. Highlight specific achievements that demonstrate your ability to drive continuous improvement and meet KPIs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at SharkNinja and contributing to their mission of disrupting markets.
We think you need these skills to ace Senior Manager 3PL and Parcel Carrier in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Manager role. Highlight your experience in logistics and supply chain management, especially with 3PL and parcel carriers. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for SharkNinja. Share specific examples of your achievements in managing logistics operations and driving continuous improvement.
Showcase Your Analytical Skills: Since this role involves performance management and KPIs, make sure to highlight your analytical skills. We love data-driven decision-making, so mention any tools or methodologies you've used to optimise logistics processes.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our outrageously extraordinary team!
How to prepare for a job interview at SharkNinja
✨Know Your Logistics Inside Out
Make sure you brush up on your logistics knowledge, especially around 3PL and parcel carrier management. Be ready to discuss specific examples from your past experience that demonstrate your ability to optimise processes and manage vendor relationships effectively.
✨Showcase Your Analytical Skills
Since the role requires a strong data-driven approach, prepare to talk about how you've used analytics in previous roles. Bring examples of KPIs you've tracked and how you've used that data to drive improvements in logistics operations.
✨Demonstrate Leadership and Collaboration
This position involves leading teams and collaborating with various stakeholders. Think of instances where you've successfully led projects or initiatives, and be ready to share how you fostered teamwork and communication across departments.
✨Align with SharkNinja's Culture
Familiarise yourself with SharkNinja's culture and values. Be prepared to discuss how your mindset aligns with their 'Outrageously Extraordinary' philosophy and how you can contribute to pushing boundaries and driving innovation in logistics.