At a Glance
- Tasks: Own digital content and merchandising for our UK websites, enhancing customer journeys.
- Company: Join a dynamic team in a leading digital company based in Leeds or London.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Fast-paced environment with exciting projects and career advancement opportunities.
- Why this job: Make a real impact on user experiences while collaborating with global teams.
- Qualifications: Experience with CMS platforms and strong organisational skills required.
The predicted salary is between 40000 - 50000 £ per year.
This role can be based out of our Leeds or London office. We are seeking a Digital Content and Merchandising Manager to join our UK team. The successful candidate will take ownership of digital content across our UK websites, supporting day-to-day merchandising and content updates. You will ensure all site content is accurate, engaging, and aligned with both business objectives and trading goals, while driving continuous improvements to the customer journey through targeted UX enhancements. This role requires a data-driven mindset, using insights from platforms to guide decision-making. You will collaborate closely with UK and global teams to ensure our websites are optimised, compliant, and delivering outstanding consumer experiences.
Key Responsibilities:
- Develop and maintain a digital content and merchandising strategy, using a data-led approach aligned with business and trading priorities.
- Manage content across Salesforce Commerce Cloud, ensuring accuracy, consistency, and accessibility.
- Conduct regular content audits, proofreading, and editing to maintain accuracy, clarity, and compliance with accessibility standards.
- Create, upload, and merchandise content to support product launches, and trading campaigns.
- Work closely with the SEO team to curate optimised landing pages that improve visibility and enhance user journeys.
- Use tools such as waiting room/online queuing, and merchandising enhancements to improve engagement, measuring effectiveness with VWO.
- Oversee day-to-day site maintenance, including promotional code and campaign set-up, legislation updates, campaign rollouts, and enablement activities.
- Work with the wider DTC teams, including CRM, Affiliates, and Paid Marketing, to improve on-site consumer journeys.
- Use VWO, Salesforce analytics, and GA4 as reporting tools to monitor content and site performance.
- Provide actionable insights and recommendations to increase engagement, improve conversion, and optimise the consumer journey.
- Work closely with trading teams to meet commercial goals, ensuring clear communication during peak trading periods.
- Partner with marketing, product development and UX teams to align and optimise content across platforms.
- Share best practice guides and quality control processes across regions to ensure consistency and minimise risk, particularly during and after platform migrations.
Skills & Experience:
- Proven experience managing digital content within CMS platforms.
- Highly organised, with the ability to manage multiple projects and meet deadlines in a fast-paced environment.
- Excellent communication, stakeholder management, proofreading, and attention to detail.
Digital Content and Merchandising Manager in London employer: SharkNinja
As a Digital Content and Merchandising Manager at our Leeds or London office, you will thrive in a dynamic work culture that prioritises innovation and collaboration. We offer competitive benefits, a commitment to employee growth through continuous learning opportunities, and a supportive environment that values your contributions to enhancing the customer journey. Join us to be part of a forward-thinking team dedicated to delivering exceptional digital experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Content and Merchandising Manager in London
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like SharkNinja are looking for when hiring for a Digital Content and Merchandising Manager.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to SharkNinja for the Digital Content and Merchandising Manager, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at SharkNinja as a Digital Content and Merchandising Manager, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out SharkNinja’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Digital Content and Merchandising Manager.
We think you need these skills to ace Digital Content and Merchandising Manager in London
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at SharkNinja, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with SharkNinja's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at SharkNinja. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at SharkNinja
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that SharkNinja uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at SharkNinja. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
