Vendor Compliance Specialist EMEA in Leeds

Join to apply for the Vendor Compliance Specialist EMEA role at SharkNinja. Location: Leeds / Hybrid – 3 days per week from our Leeds office.

About SharkNinja

SharkNinja is a global product design and technology company, with a diversified portfolio of 5‑star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands – Shark and Ninja – the company has a proven track record of bringing disruptive innovation to market and achieving significant growth and market share gains. Headquartered in Needham, Massachusetts, SharkNinja employs more than 3,600 associates worldwide.

Position Overview

The Vendor Compliance Specialist – EMEA will support all aspects of vendor compliance and chargeback management across the EMEA region. Reporting directly to the Manager, Vendor Compliance in North America, you will play a key role in establishing and supporting the new EMEA Vendor Compliance function.

Responsibilities

• Monitor compliance with established retailer and customer guidelines across EMEA.
• Support and perform compliance audits and assessments for EMEA customer accounts.
• Communicate non‑compliance issues promptly, track corrective actions, and partner with distribution centers and internal stakeholders for resolution.
• Investigate and resolve compliance‑related chargebacks and deductions across EMEA.
• Maintain, update, and distribute EMEA‑specific retailer compliance guides and documentation.
• Support internal teams in gathering documentation to dispute EMEA chargebacks or compliance penalties.
• Assist in establishing documentation standards, internal records, and workflows as part of the new department setup.
• Assist in preparing training materials, guidance documents, and onboarding resources for distribution centers and the Vendor Compliance team.
• Support cross‑functional teams in EMEA and North America to implement process improvements and compliance best practices.
• Investigate and resolve compliance‑related disputes or discrepancies quickly and efficiently.
• Generate and update reports on EMEA compliance and chargeback performance using Excel and internal tracking tools.
• Work closely with internal stakeholders to address root causes and implement preventive measures.

Qualifications

• 1–2 years’ experience in vendor compliance, supply chain, retail operations, or a related field (ideally within EMEA).
• Strong attention to detail and accuracy.
• Proficiency in Microsoft Excel (basic–intermediate).
• Excellent written and verbal communication skills; confident negotiating and resolving issues.
• Strong problem‑solving skills and willingness to learn.
• Ability to work autonomously across time zones and thrive in a fast‑paced environment.
• Demonstrated ability to multitask and work to deadlines.
• Familiarity with retailer compliance requirements, chargebacks, and account management.
• Collaborative, team‑focused mindset with a drive for results.
• Comfortable working independently in a newly established function.

What We Offer

We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high‑impact Learning Programs featuring bold voices redefining what’s possible. When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community. Together, we won’t just launch products—we’ll disrupt entire markets.

Our Culture

At SharkNinja, we push past the ordinary with an “Outrageously Extraordinary” mindset, tackling the impossible and delivering results. We celebrate diversity, equity, and inclusion, valuing each unique voice and blending diverse skills to drive innovation.