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For Companies At a Glance
- Tasks: Manage consumer issues and collaborate with legal teams for accurate resolutions.
- Company: Global product design and technology firm with a focus on consumer experience.
- Benefits: Hybrid working model, flexible hours, and a supportive team environment.
- Why this job: Join a dynamic team and make a real difference in consumer journeys.
- Qualifications: Strong organisational skills, attention to detail, and effective communication.
- Other info: Opportunity to grow in a fast-paced, innovative company.
The predicted salary is between 30000 - 42000 £ per year.
A global product design and technology firm is seeking a Consumer Experience Specialist in Leeds. This role requires managing escalated consumer issues, validating claims, and working closely with legal teams to ensure accurate resolutions.
Ideal candidates will demonstrate:
- Excellent organisational skills
- Attention to detail
- The ability to communicate effectively
A hybrid working model is offered, supporting flexibility while emphasizing the importance of the consumer journey and brand representation.
Hybrid Consumer Experience Specialist Elevate CX in Leeds employer: SharkNinja
Contact Detail:
SharkNinja Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Consumer Experience Specialist Elevate CX in Leeds
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to consumer experience. We should also think about specific examples from our past that showcase our organisational skills and attention to detail.
✨Tip Number 3
Showcase our communication skills during the interview. We can do this by asking insightful questions about the role and the company, demonstrating our genuine interest in the consumer journey.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re serious about joining the team.
We think you need these skills to ace Hybrid Consumer Experience Specialist Elevate CX in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Consumer Experience Specialist role. Highlight your organisational skills and any relevant experience in managing consumer issues to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about consumer experience and how you can contribute to our team. Be sure to mention your attention to detail and communication skills.
Showcase Relevant Experience: When filling out your application, don’t forget to include specific examples of how you've handled escalated consumer issues or worked with legal teams. We love seeing real-life applications of your skills!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our awesome team at StudySmarter!
How to prepare for a job interview at SharkNinja
✨Know the Consumer Journey
Familiarise yourself with the consumer journey and how it relates to the role. Understand the key touchpoints and challenges consumers face, as well as how the company addresses these issues. This will show your genuine interest in enhancing the consumer experience.
✨Showcase Your Organisational Skills
Prepare examples that highlight your organisational skills. Think of situations where you successfully managed multiple tasks or resolved complex issues. Being able to articulate these experiences will demonstrate your capability to handle escalated consumer issues effectively.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly and confidently. Since effective communication is crucial for this role, consider doing mock interviews with friends or family. This will help you refine your responses and ensure you convey your ideas succinctly during the actual interview.
✨Understand Legal Considerations
Brush up on the basics of legal considerations related to consumer claims. While you don’t need to be a legal expert, having a foundational understanding will help you engage meaningfully with the legal teams and demonstrate your commitment to accurate resolutions.
