At a Glance
- Tasks: Lead the order-to-cash process and drive operational efficiency for retail accounts.
- Company: Global product design and technology company with a focus on innovation.
- Benefits: Hybrid working, competitive benefits, and opportunities for personal growth.
- Why this job: Make a real impact in a dynamic environment while leading a talented team.
- Qualifications: Strong leadership skills and a problem-solving mindset are essential.
The predicted salary is between 36000 - 60000 £ per year.
A global product design and technology company is seeking a Customer Operations Manager to lead the order-to-cash process for retail accounts in the UK and EU. The role involves providing strategic guidance to the Retail Logistics team and implementing initiatives for operational efficiency.
Candidates should possess strong leadership skills, a problem-solving mindset, and an ability to influence others. This full-time position offers a hybrid working environment in Leeds, competitive benefits, and a commitment to personal growth.
Customer Operations Lead — Retail Logistics & O2C in Leeds employer: SharkNinja
Contact Detail:
SharkNinja Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Operations Lead — Retail Logistics & O2C in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working in retail logistics. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by researching the company’s values and recent projects. We want to see how you can align your leadership skills with their goals, so come ready with examples of how you've influenced teams in the past.
✨Tip Number 3
Showcase your problem-solving mindset! During interviews, be ready to discuss specific challenges you've faced in operations and how you tackled them. This will demonstrate your strategic thinking and ability to drive efficiency.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Customer Operations Lead — Retail Logistics & O2C in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Customer Operations Lead role. Highlight your leadership experience and any relevant achievements in retail logistics or order-to-cash processes.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this position. Share specific examples of how you've influenced teams or improved operational efficiency in previous roles.
Showcase Your Problem-Solving Skills: In your application, don’t shy away from discussing challenges you've faced and how you tackled them. We love candidates who can think on their feet and come up with innovative solutions!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at SharkNinja
✨Know Your Order-to-Cash Process
Make sure you understand the order-to-cash process inside out. Be ready to discuss how you've successfully managed this in previous roles, and think of specific examples where you've improved efficiency or resolved issues.
✨Showcase Your Leadership Skills
Prepare to talk about your leadership style and how you've influenced teams in the past. Think of situations where you've led a project or initiative, and be ready to share how you motivated your team to achieve their goals.
✨Problem-Solving Mindset
Be prepared to tackle hypothetical scenarios during the interview. Practice articulating your thought process when faced with challenges, and highlight your ability to analyse problems and implement effective solutions.
✨Research the Company Culture
Familiarise yourself with the company's values and culture. This will help you align your answers with what they’re looking for. Show enthusiasm for their commitment to personal growth and how you can contribute to that environment.