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- Tasks: Join our CRM team to optimise customer engagement and execute multi-channel campaigns.
- Company: SharkNinja is a global leader in innovative lifestyle solutions, impacting homes worldwide.
- Benefits: Enjoy competitive health insurance, retirement plans, wellness programs, and product discounts.
- Why this job: Be part of a dynamic culture that pushes boundaries and drives market disruption.
- Qualifications: 4-5 years of CRM management experience, especially with Bloomreach Engagement.
- Other info: This is a 6-month hybrid role based in Leeds, perfect for those seeking growth.
The predicted salary is between 36000 - 60000 £ per year.
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SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,300+ associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.
What You’ll Do
Join the CRM team in Leeds on a 6 month FTC, hybrid 3 days a week in office.
- Oversee and optimise Bloomreach’s CRM systems to drive customer engagement.
- Develop and execute multi-channel CRM campaigns (email, SMS, push notifications) using Bloomreach Engagement.
- Analyse customer data and behaviour to personalise experiences and improve retention.
- Collaborate with marketing, sales, and product teams to align CRM strategies with business goals.
- Track and report on CRM performance metrics, using Bloomreach’s analytics tools.
- Manage relationships with external vendors and ensure best practices in CRM execution.
- Lead A/B testing and optimisation to enhance campaign effectiveness.
- Ensure seamless integration of Bloomreach’s CRM platform with other marketing tools.
What You’ll Bring
- 4-5 years of experience in CRM management, with hands-on experience in Bloomreach Engagement.
- Strong knowledge of CRM automation, segmentation, and data analytics.
Our Culture
At SharkNinja, we don’t just raise the bar—we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home.
What We Offer
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what’s possible. When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community. Together, we won’t just launch products—we’ll disrupt entire markets.
At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
Seniority level
Mid-Senior level
Employment type
Temporary
Job function
Other
Industries
Consumer Services, Food and Beverage Manufacturing, and Retail
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CRM Manager employer: SharkNinja
Contact Detail:
SharkNinja Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Manager
✨Tip Number 1
Familiarise yourself with Bloomreach Engagement, as hands-on experience is crucial for this role. Consider taking online courses or tutorials to deepen your understanding of its features and functionalities.
✨Tip Number 2
Network with current or former employees of SharkNinja on platforms like LinkedIn. Engaging in conversations can provide you with insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss specific CRM campaigns you've managed in the past. Be ready to share metrics and outcomes that demonstrate your ability to drive customer engagement and retention effectively.
✨Tip Number 4
Stay updated on the latest trends in CRM and customer engagement strategies. Being knowledgeable about industry innovations will show your passion for the field and your commitment to continuous improvement.
We think you need these skills to ace CRM Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities of a CRM Manager at SharkNinja. Familiarise yourself with Bloomreach Engagement and how it fits into their CRM strategy.
Tailor Your CV: Highlight your relevant experience in CRM management, especially any hands-on work with Bloomreach Engagement. Use specific examples that demonstrate your ability to drive customer engagement and optimise CRM systems.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for CRM and innovation. Mention how your skills align with SharkNinja's culture of pushing boundaries and delivering extraordinary results.
Showcase Data Analytics Skills: Since the role involves analysing customer data, emphasise your experience with data analytics tools. Provide examples of how you've used data to personalise customer experiences and improve retention rates.
How to prepare for a job interview at SharkNinja
✨Know Your CRM Tools
Make sure you have a solid understanding of Bloomreach Engagement and its features. Be prepared to discuss how you've used it in past roles, including specific campaigns you've executed and the results achieved.
✨Showcase Your Analytical Skills
Since the role involves analysing customer data, be ready to talk about your experience with data analytics. Bring examples of how you've used data to personalise customer experiences or improve retention rates.
✨Demonstrate Collaboration
Highlight your ability to work with cross-functional teams. Discuss instances where you've collaborated with marketing, sales, or product teams to align CRM strategies with business goals, showcasing your teamwork skills.
✨Embrace the Company Culture
Familiarise yourself with SharkNinja's culture of pushing boundaries and innovation. Be prepared to share how your personal values align with their 'Outrageously Extraordinary' mindset and how you can contribute to that environment.
