At a Glance
- Tasks: Analyse data to optimise customer journeys and digital channel performance.
- Company: Dynamic insurance intermediary focused on growth and innovation.
- Benefits: Competitive salary, hybrid working, 22 days holiday, and a comprehensive benefits package.
- Other info: Opportunity for career development in a supportive environment.
- Why this job: Join a growing team and make a real impact with your analytical skills.
- Qualifications: Experience in data analysis, strong Power BI skills, and a passion for insights.
The predicted salary is between 47500 - 55000 £ per year.
We're looking for an experienced Data Analyst with strong expertise across customer journeys, digital channels, and operational analytics, ideally gained within an insurance intermediary or a similar high‑volume, customer‑focused environment. This exciting new position reports to the Chief Growth Officer and works closely with the sales leadership team. The role is focused on digital channel performance, customer journeys, and trading insight, supporting day‑to‑day reporting while helping to shape how data is used to optimise performance across the funnel.
A key part of the role will be developing insight around operational and colleague performance, alongside building out core reporting across the sales funnel. Early priorities will include designing and delivering agent performance dashboards and improving visibility of trading metrics. This is a hands‑on role suited to someone with strong core analytical skills and the ambition to grow within a scaling data function.
Key Responsibilities- Support reporting across digital channels and customer funnels
- Analyse performance data to identify trends, opportunities and issues
- Work closely with the Growth team to provide actionable insight
- Help define data requirements and feed into engineering teams
- Build and maintain dashboards in Power BI
- Support ongoing optimisation of reporting and insight across operations
- Contribute to improving how data is used day‑to‑day within the business
- Experience in a Data Analyst role, ideally with exposure to digital or operational data
- Strong Power BI skills and confidence working with data sets
- Good understanding of customer journeys / digital performance metrics
- Ability to translate data into clear, practical insight
- Strong communication skills and willingness to engage with stakeholders
- Ambitious, curious and keen to develop within a growing team
- Solid Power BI capability and experience building dashboards
- Good working knowledge of SQL and analysing operational / digital datasets
- Understanding of digital performance metrics and customer journeys
- Hybrid working (Basingstoke HQ) / 2-3 days per week onsite
- 22 days holiday + bank holidays
- Pension and wider benefits package
Data Analyst - Insurance in Basingstoke employer: Shareforce
Join a dynamic and innovative team as a Data Analyst in the heart of Basingstoke, where your expertise in digital channels and operational analytics will be valued and nurtured. With a strong focus on employee growth, we offer a supportive work culture that encourages collaboration and continuous learning, alongside a competitive benefits package including hybrid working options and generous holiday allowances. This is an excellent opportunity to make a meaningful impact while advancing your career in a thriving environment.
StudySmarter Expert Advice🤫
We think this is how you could land Data Analyst - Insurance in Basingstoke
✨Tip Number 1
Network like a pro! Reach out to people in the insurance and data analytics space. Use LinkedIn to connect with current employees at companies you're interested in. A friendly message can go a long way in getting your foot in the door.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your Power BI dashboards and any relevant projects. This is your chance to demonstrate how you can turn data into actionable insights, just like the role requires.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of customer journeys and digital performance metrics. Be ready to discuss how you've used data to drive decisions in past roles. We want to see your analytical thinking in action!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in joining our team and contributing to our growth.
We think you need these skills to ace Data Analyst - Insurance in Basingstoke
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Data Analyst in Insurance. Highlight your experience with digital channels and operational analytics, as these are key for us. Use specific examples that showcase your skills in Power BI and SQL.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you're passionate about data analysis and how your background aligns with our needs. Be sure to mention your understanding of customer journeys and how you can contribute to optimising performance.
Showcase Your Analytical Skills:In your application, don’t just list your skills—demonstrate them! Include examples of how you've used data to drive insights and improve performance in previous roles. We love seeing real-world applications of your analytical prowess.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Shareforce
✨Know Your Data Inside Out
Make sure you brush up on your data analysis skills, especially with Power BI and SQL. Be prepared to discuss specific projects where you've used these tools to derive insights, particularly in a customer-focused environment like insurance.
✨Understand Customer Journeys
Familiarise yourself with the concept of customer journeys and digital performance metrics. Think of examples from your past experience where you've analysed these aspects and how they impacted business decisions.
✨Prepare for Scenario Questions
Expect questions that ask you to solve hypothetical problems or analyse data sets on the spot. Practise explaining your thought process clearly and concisely, as communication is key in this role.
✨Show Your Ambition and Curiosity
Demonstrate your eagerness to grow within the team. Share your career aspirations and how you see yourself contributing to the company's success, especially in optimising data usage across operations.
