At a Glance
- Tasks: Coordinate life-event ceremonies and manage bookings with a focus on customer service.
- Company: Hampshire County Council, dedicated to community service and inclusivity.
- Benefits: Competitive salary, flexible hours, and a supportive work environment.
- Other info: Opportunity for career growth in a diverse and inclusive workplace.
- Why this job: Make a meaningful impact by helping people celebrate important life events.
- Qualifications: Strong communication skills, attention to detail, and teamwork abilities.
The predicted salary is between 27780 - 30564 £ per year.
Job Reference: HCC
Salary Range: £27,780 - £30,564 pro-rata, per annum (actual salary £22,224 - £24,451 per annum) plus market supplement of £250 pro rata, per annum (subject to conditions)
Work Location: Hampshire Register Office, Winchester
Hours per week: 29.6
Contract Type: Permanent
Closing Date: 21 July 2026
Interview/Assessment Date: 29 July 2026
Join The Registration Service at Hampshire County Council as a Ceremonies Coordinator/Registration Officer and help customers book and pay for life‑event ceremonies, explain legal preliminaries, advise planning, and manage ceremony bookings, including weekend roster duties. The role combines customer service on phone, email and face‑to‑face, requires accurate data entry into a bespoke registration system, and supports a busy, public‑facing service.
What you’ll do
- Deliver a high‑quality, customer‑focused frontline service on the telephone, email, and in person, with excellent communication skills and the ability to work under pressure.
- Maintain accuracy, attention to detail and the capacity to manage multiple tasks and priorities effectively.
- Work well as part of a small team while also using your own initiative.
What we’re looking for
- Team player with strong collaborative skills.
- Excellent communication and interpersonal skills, building rapport with a wide range of customers.
- High attention to detail and commitment to accuracy, particularly with legal and statutory documentation.
- Strong organisational skills with the ability to manage multiple tasks.
- Customer‑focused approach, providing a professional, empathetic and supportive service.
- Sound IT skills and accurate data recording.
- Flexibility to work on weekends and attend venues as part of a ceremony rota.
Equality and Diversity
Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We ensure that all recruitment and selection practices reflect this commitment. In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies. We are a Disability Confident Employer.
Ceremonies Coordinator - Reg Officer in Winchester employer: Shared Services Partnership
Shared Services Partnership is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional growth. With flexible working hours and a competitive leave entitlement, this role as an Occupational Health Advisor allows you to make a meaningful impact while enjoying a healthy work-life balance in the UK.
Contact Details:
Shared Services Partnership Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Ceremonies Coordinator - Reg Officer in Winchester
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Shared Services Partnership, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Shared Services Partnership and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Ceremonies Coordinator - Reg Officer in Winchester
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Shared Services Partnership and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Shared Services Partnership
✨Get to Know Public Sector Values
Before your interview with Shared Services Partnership, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Shared Services Partnership.
