At a Glance
- Tasks: Lead quality assurance and evaluation for community safety activities.
- Company: Join Hampshire and Isle of Wight Fire and Rescue Service.
- Benefits: Competitive salary, pension scheme, gym access, and discounts.
- Other info: Friendly team environment with opportunities for professional growth.
- Why this job: Make a real impact on community safety and influence strategic decisions.
- Qualifications: Analytical skills and experience in evaluation processes.
The predicted salary is between 36363 - 38220 £ per year.
We are seeking a motivated and analytical professional to join our Performance & Evaluation team as a Quality Assurance Officer. This is an exciting opportunity to play a key role in strengthening how we assess, improve and evidence the impact of our Community Safety activity. You will lead on the development of quality assurance and evaluation frameworks, ensuring our work is consistently high‑quality, evidence‑based and outcome‑focused.
What You'll Do
- Evaluation & Insight
- Develop and deliver evaluation processes to assess the impact of community safety activities
- Analyse qualitative and quantitative data to identify trends, learning and improvement opportunities
- Produce clear, evidence-based reports and recommendations to inform decision-making
- Quality Assurance
- Design and implement quality assurance frameworks across Community Safety teams
- Carry out audits of prevention and protection activity (e.g. Safe & Well visits, fire safety work)
- Monitor compliance with frameworks and ensure consistent, high standards of delivery
- Framework & Process Development
- Create tools, guidance and procedures to support evaluation and QA activity
- Ensure alignment with national guidance, including NFCC standards and the HM Treasury Magenta Book
- Continuously review and improve frameworks based on learning and emerging best practice
Why Join Us?
We offer the chance to make a real impact on community safety outcomes, influence strategic decision‑making across the Service, work on the forefront of evaluation and assurance in the fire sector, and collaborate nationally to shape best practice across Fire & Rescue Services.
HIWFRS Benefits Include
- Local Government Pension Scheme (LGPS)
- Work within a friendly and supportive team
- Free onsite parking
- Free access to on‑site gym
- Emergency Services retail and leisure discounts, including Blue Light Card
HIWFRS Values
- Reaching Further – Inspiring and challenging ourselves and others.
- Showing Respect – Fairness, honesty and integrity in everything we say and do.
- Supporting Others – Listening and acting with compassion and empathy.
- Everyone Playing Their Part – Recognising the contribution we all make.
This post is subject to an Enhanced DBS Check.
We are a Disability Confident Employer committed to ensuring that our recruitment and selection process is inclusive and accessible.
Quality Assurance Officer HIWFRS624082 employer: Shared Services Partnership
Join Hampshire and Isle of Wight Fire and Rescue Service as a Quality Assurance Officer and be part of a dedicated team that prioritises community safety and continuous improvement. With a supportive work culture, excellent benefits including a Local Government Pension Scheme, free onsite parking, and access to an on-site gym, you will have the opportunity to make a meaningful impact while enjoying a balanced work-life environment. Our commitment to employee growth and inclusivity ensures that every team member can thrive and contribute to shaping best practices in the fire sector.
Contact Details:
Shared Services Partnership Recruitment Team
