At a Glance
- Tasks: Be the first point of contact for members and provide essential support.
- Company: Join Hampshire Pension Services, a top-performing local authority in the UK.
- Benefits: Enjoy a competitive salary, flexible working, and development opportunities.
- Other info: Inclusive workplace with excellent career growth and training programmes.
- Why this job: Make a difference by helping people manage their pensions effectively.
- Qualifications: 5 GCSEs including Maths and English; strong communication and IT skills.
The predicted salary is between 25186 - 26244 £ per year.
Hampshire Pension Services (HPS) administers pensions for the Hampshire Pension Fund, a Local Government Pension Scheme (LGPS). We also act as the pension administrator for West Sussex County Council, London Borough of Hillingdon, City of Westminster, Hampshire Police, Hampshire and Isle of Wight Fire and Rescue Service, and West Sussex Fire.
Teams
- Member Services
- Pensions Customer Support Team (PCST)
- Employer Services
- Data, Systems and Partnership Support (DSPS)
- Finance
- Communications, Projects and Development (CPD)
Responsibilities
- Be the first point of contact for our members and external partners.
- Provide first level support to members by both phone and electronic communication.
- Support members and employers in accessing their online service accounts.
- Undertake basic administration changes to member records.
- Import and set up documents and forms to member records.
Qualifications
- 5 GCSEs (grade C or 4 and above) or equivalent, including Maths and English.
- Enthusiasm and positivity.
- Strong communicator (written and verbal) who can build good working relationships with customers and peers.
- Excellent organisational skills and the ability to work to deadlines.
- Good attention to detail.
- Excellent customer service and enjoy helping people.
- Willing to learn and try new things.
- Strong IT skills.
Benefits
Hampshire County Council is recognised nationally as one of the highest performing local authorities in the UK. It offers a pleasant, supportive, and collaborative working environment, flexible employment, and a competitive salary and benefits package. We invest in your development through internal programmes and training.
Vetting Requirements
Subject to Non-Police Personnel Vetting. Candidates must have resided in the UK for a minimum of 3 years in order for clearance to be obtained.
Equality and Diversity Statement
We are a Disability Confident Employer and commit to ensuring that our recruitment and selection process is inclusive and accessible. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.
Contact Details
Stephanie Lawrence, Senior Pensions Team Manager – Hampshire County Council.
Pensions Administrator in Hyde employer: Shared Services Partnership
Hampshire Pension Services is an excellent employer, offering a supportive and collaborative work environment in the heart of Winchester. With a commitment to employee development through training programmes, flexible working arrangements, and a competitive salary package, we prioritise the well-being and growth of our staff. Join us to make a meaningful impact while enjoying the benefits of working for one of the UK's highest performing local authorities.
Contact Details:
Shared Services Partnership Recruitment Team
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We think this is how you could land Pensions Administrator in Hyde
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We think you need these skills to ace Pensions Administrator in Hyde
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