Out-of-Hours Service Advisor – Social Care Support in Havant

Out-of-Hours Service Advisor – Social Care Support in Havant

Havant Full-Time 33509 - 40000 Β£ / year (est.) No working from home possible
Shared Services Partnership

At a Glance

  • Tasks: Handle calls and referrals for social care, advising on options and triaging requests.
  • Company: Hampshire County Council, dedicated to supporting the community.
  • Benefits: Flexible shift patterns, supportive team environment, and comprehensive training.
  • Other info: Join a dynamic team with opportunities for personal and professional growth.
  • Why this job: Make a real difference in people's lives while gaining valuable experience.
  • Qualifications: Strong communication skills and a passion for helping others.

The predicted salary is between 33509 - 40000 Β£ per year.

Hampshire County Council is seeking a Service Advisor for the Out Of Hours team in Havant to handle calls and electronic referrals for Children’s and Adults Services.

The role involves advising on social care options, triaging requests and ensuring timely escalation where needed.

You will work within a supportive team, contribute to service improvements, and participate in an induction and training programme.

The post is on a 24/7 shift pattern, including evenings and bank holidays.

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Out-of-Hours Service Advisor – Social Care Support in Havant employer: Shared Services Partnership

Shared Services Partnership is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional growth. With flexible working hours and a competitive leave entitlement, this role as an Occupational Health Advisor allows you to make a meaningful impact while enjoying a healthy work-life balance in the UK.

Shared Services Partnership

Contact Details:

Shared Services Partnership Recruitment Team

We think you need these skills to ace Out-of-Hours Service Advisor – Social Care Support in Havant

Communication Skills
Customer Service Skills
Problem-Solving Skills
Triage Skills
Knowledge of Social Care Services
Time Management
Teamwork