Senior Administrative Assistant in Gosport

Salary Range: £25,186 - £26,244 pro-rata, per annum (actual salary £20,420 - £21,278 per annum)

Work Location: Gosport Community Link, Gosport

Contract Type: Permanent

Closing Date: 9 August 2026

The Role:

Join our friendly team as a Senior Administrative Assistant at Gosport Community Link where we provide day services for adults with learning disabilities.

As an integral part of our small supportive team, you’ll carry out vital administrative tasks at Gosport Community Link ensuring the smooth running of our service.

What you’ll do:

• Monitor and respond to emails and phone calls.
• Act as first point of contact for all visitors and staff.
• Build and establish positive working relationships with staff and service users.
• Resolve queries and, when required, escalating complex queries.
• Data checking and monitoring, including working with spreadsheets.

What we’re looking for:

• Previous administrative experience.
• Team player with a customer‑focused approach.
• Resilient and adaptable to changing demands, remaining calm and professional.
• Good IT skills, especially MO365 (Word, Outlook, Excel) and willingness to develop these further.
• Good attention to detail, organisation and prioritisation skills.
• Shows patience, compassion, and empathy in all interactions, treating service users with dignity and respect.

Take a look at our Candidate Pack for more information about the Senior Administrative Assistant role, team and our values. The section ‘About you’ explains what specific knowledge, skills and experience we want you to tell us about. Make sure you explain how you meet these requirements and demonstrate our values, in your application.

• Make a difference: Help ensure our residents can participate in meaningful activities, communicate effectively and manage daily living tasks. The role can be emotionally challenging at times, but your commitment will have a lasting impact on the lives of others.
• Career growth: Access to a wealth of rewarding career choices.
• Professional development: Supportive supervision and continuous learning opportunities.
• Employee support: Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources and legal and financial advice.
• Competitive benefits package: Including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. Find more information here .

Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK.

Values Based Recruitment:

We recruit for attitudes and values in Adults’ Health and Care. We invite you to evidence how you demonstrate our 5 core values in your application. For more information on our values, please refer to the candidate pack.

This post is subject to a Criminal Records Check.

Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity unless a Genuine Occupational Requirement (GOR) applies.

We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.