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For Companies At a Glance
- Tasks: Join our O2C Team to manage payments and support high-profile government clients.
- Company: SSCL, a leader in public sector business support services.
- Benefits: Enjoy 25 days leave, health cash plan, life assurance, and flexible working options.
- Why this job: Make a real impact while enjoying a balanced work-life in a supportive environment.
- Qualifications: Proficient in Microsoft Office, strong communication skills, and attention to detail.
- Other info: Hybrid working model with excellent career development opportunities.
The predicted salary is between 24636 - 27400 £ per year.
Overview
We are seeking a motivated Administrator to join our Order to Cash (O2C) Team to do just that. The team supports some of our High-profile government clients, ensuring payments are made, received, and consolidated all in line with the Cash Management SLA. This role will allow you to take ownership for administrative and technical duties that involve updating bank statements, reconciliation or accounts, completion of refunds and pursuing debt. We put the wellbeing of our people at the heart of everything we do, and so flexibility and work life balance is a key for a successful team! You will work from our Newport office on a Thursday and Friday and WFH the rest. This is a fantastic opportunity to apply your Microsoft Office expertise in a varied, collaborative environment where your contributions directly support service excellence for SSCL clients. If you thrive on organisation, communication, and making processes run smoothly, we’d love to hear from you!
What you’ll be doing
- Deliver day-to-day Order to Cash services, including but not limited to:
- Download and reconcile the clients bank account statements.
- Handle and process manual payments for the business.
- Input and track payments.
- Support with cash management queries from our clients.
- Chase unpaid invoices from clients on the phone and email.
- Adapt to a variety of tasks within the Accounts Receivable Cash and Debt team.
What you’ll bring
- Proficient in Microsoft Word and Excel, ideally with basic formulas and data manipulation.
- Able to prioritise workload effectively, meeting deadlines with minimal support.
- Strong communication skills, with the ability to engage clearly and confidently with collaborators at all levels.
- Personable and articulate, with a talent for building positive working relationships with colleagues and clients.
- Committed to delivering high-quality, accurate work within tight deadlines, taking pride in attention to detail.
- Comfortable discussing queries both verbally and via email.
It would be great if you had
- Prior experience of payment processing.
- Understanding of Cash Management.
Employment details
Employment Type: Full-time, Permanent.
Location: Newport (Hybrid 2 days PW)
Security Clearance Level: SC
Salary: £24,636pa
Benefits: 25 days annual leave with the choice to buy extra days, health cash plan, life assurance, pension, and generous flexible benefits fund
Flexibility: We support different ways of working and can offer a range of flexible working arrangements. If you’re interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.
SSCL is the market leader in critical business support services for the UK public sector. We employ around 3,000 people who sit at the heart of our business strategy and work to deliver social value within our services.
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Process Assistant O2C employer: Shared Services Connected Ltd
Contact Detail:
Shared Services Connected Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Process Assistant O2C
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. A friendly chat can lead to opportunities you might not find on job boards.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to the O2C role. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your Microsoft Office skills during interviews. Bring examples of how you've used Excel or Word in past roles, especially if it relates to cash management or reconciliation tasks.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Process Assistant O2C
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Process Assistant O2C role. Highlight your Microsoft Office expertise and any relevant experience in payment processing or cash management.
Craft a Compelling Cover Letter: Use your cover letter to showcase your personality and explain why you’re excited about joining our team. Mention how your organisational skills and attention to detail will contribute to our service excellence.
Showcase Your Communication Skills: Since strong communication is key for this role, make sure to demonstrate your ability to engage clearly and confidently in both your CV and cover letter. Use examples of how you've built positive relationships in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Shared Services Connected Ltd
✨Know Your Numbers
Since the role involves handling bank statements and payments, brush up on your financial terminology and processes. Be ready to discuss how you’ve managed similar tasks in the past, and don’t hesitate to mention any specific software or tools you’ve used.
✨Showcase Your Microsoft Skills
This position requires proficiency in Microsoft Word and Excel. Prepare to demonstrate your skills by discussing how you've used these tools for data manipulation or reporting. If possible, bring examples of your work that highlight your expertise.
✨Communicate Clearly
Strong communication is key in this role. Practice articulating your thoughts clearly and confidently. Think about scenarios where you’ve successfully resolved client queries or built relationships, as these will be great talking points during the interview.
✨Emphasise Flexibility and Teamwork
The job highlights the importance of flexibility and collaboration. Be prepared to share examples of how you’ve adapted to changing workloads or worked effectively within a team. This will show that you align with their values and can thrive in their environment.