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- Tasks: Lead a team ensuring personal data protection and uphold individuals' rights.
- Company: Join SSCL, a leader in public sector support services with a collaborative culture.
- Benefits: Enjoy 25 days leave, health cash plan, life assurance, and flexible working options.
- Why this job: Make a real impact in data protection while developing your skills in a supportive environment.
- Qualifications: Attention to detail, strong communication skills, and a commitment to high-quality service.
- Other info: Flexible work arrangements available to promote work/life balance.
The predicted salary is between 23000 - 30000 £ per year.
Are you ready to lead a team that plays a vital role in protecting personal data and ensuring individuals’ rights are upheld? We’re looking for a Data Protection Team Leader to join our friendly and collaborative team supporting Right of Access Requests (RAR) on behalf of the Department for Work and Pensions (DWP). You’ll be part of a close‑knit, knowledgeable, and supportive group where every day is a learning day, and where strong working relationships—with both colleagues and clients—are at the heart of what we do.
This role is based in our Newcastle office, with 2 days per week on-site (currently Mondays and Wednesdays) and the flexibility to work remotely for the rest of the week. You’ll enjoy a positive team culture, opportunities for development, and varied, meaningful work that helps us deliver high-quality data protection services. You’ll also enjoy other perks when on site, including free breakfast options, fresh fruit, a selection of teas and coffees, and the chance to connect with colleagues across multiple departments, building strong relationships and sharing knowledge in a welcoming and social environment.
Responsibilities
- Leading, monitoring, and quality‑checking Right of Access Requests to meet strict legal and service-level requirements.
- Supporting Team Leaders and Administrative Officers with queries and escalations.
- Overseeing the logging, acknowledging, filing, and end‑to‑end handling of RARs and Information Requests.
- Contacting named individuals or teams to gather required documentation within set data ranges.
- Ensuring accurate filing, record keeping, and version control for all RAR responses.
- Working closely with colleagues in Newport and across SSCL to coordinate document management and ensure timely delivery.
What you’ll bring
- Excellent attention to detail.
- Strong understanding of Data Protection processes.
- Ability to work effectively within a structured team environment.
- Confident and articulate communication skills, building trust with colleagues and clients.
- Commitment to delivering a high-quality customer service experience.
- Strong organisational skills and the ability to prioritise workload efficiently.
Nice to have
- Experience navigating and using relevant systems for data management.
- Knowledge of redaction processes for Right of Access Requests.
- Ability to work collaboratively with wider teams to enhance service delivery.
- Familiarity with updating or maintaining databases and manual records.
- Experience coaching or supporting colleagues as part of their development.
If you are interested in this role but not sure if your skills and experience are exactly what we’re looking for, please do apply, we’d love to hear from you!
Details
- Employment Type: Full-time, Permanent
- Location: Newcastle
- Security Clearance Level: SC
- Internal Recruiter: Chloe
- Salary: £26,972.00
- Benefits: 25 days annual leave with the choice to buy additional days, health cash plan, life assurance, pension, and generous flexible benefits fund.
Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improve performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you’re interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.
About SSCL
SSCL is the market leader in critical business support services for the UK public sector. Operating at size and scale since 2013, SSCL has delivered over £750 million of savings - providing more funds for front line public services. We transform services using digital solutions and innovative technology, developing platforms that enable flexibility to meet the changing needs of our Government, Defence and Police clients. We employ around 3,000 people who sit at the heart of our business strategy. Their passion and connection to our values and our purpose is what sets us apart and puts SSCL in the Top 20 of GPTW large workplaces. ‘Living SSCL’ means we deliver social value within our services and work with our clients and community partners to support programmes such as education and employability initiatives across the UK.
Data Protection Team Leader in Newcastle upon Tyne employer: Shared Services Connected Ltd
Contact Detail:
Shared Services Connected Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data Protection Team Leader in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to current employees at SSCL or in similar roles on LinkedIn. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on data protection processes. Be ready to discuss how you’d handle Right of Access Requests and demonstrate your attention to detail—this is key for the role!
✨Tip Number 3
Show off your communication skills! During interviews, articulate your thoughts clearly and confidently. Remember, building trust with colleagues and clients is crucial in this role.
✨Tip Number 4
Don’t hesitate to apply through our website! Even if you’re unsure about meeting all the criteria, we want to hear from you. Your unique experiences could be just what we need!
We think you need these skills to ace Data Protection Team Leader in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with data protection processes. We want to see how your skills align with the role of Data Protection Team Leader, so don’t hold back on showcasing your relevant achievements!
Show Off Your Attention to Detail: Since this role requires excellent attention to detail, include examples in your application that demonstrate your ability to manage data accurately. Whether it’s through previous roles or projects, we love to see how you’ve nailed this skill!
Communicate Clearly: Your communication skills are key for this position, so make sure your application is clear and concise. Use straightforward language and structure your thoughts well. We’re looking for someone who can articulate ideas effectively, so let that shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our team and culture!
How to prepare for a job interview at Shared Services Connected Ltd
✨Know Your Data Protection Stuff
Make sure you brush up on your knowledge of data protection processes and legislation. Being able to discuss these confidently will show that you're not just familiar with the basics, but that you understand the nuances of the role.
✨Showcase Your Leadership Skills
As a Data Protection Team Leader, you'll need to demonstrate your ability to lead and support a team. Prepare examples of how you've successfully managed teams in the past, especially in handling queries or escalations.
✨Emphasise Attention to Detail
This role requires excellent attention to detail, so be ready to provide specific examples of how you've ensured accuracy in your previous work. Discuss any experience you have with quality-checking processes or managing documentation.
✨Build Rapport with Interviewers
Since strong working relationships are key in this role, practice building rapport during your interview. Be friendly, articulate, and engage with your interviewers—show them that you can connect well with colleagues and clients alike.
