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- Tasks: Join our HR Ops team to process transactions and support clients daily.
- Company: SSCL is a dynamic shared services provider working with high-profile government clients.
- Benefits: Enjoy 25 days annual leave, health cash plan, life assurance, and flexible benefits.
- Why this job: This hybrid role offers teamwork, growth opportunities, and a chance to make an impact.
- Qualifications: Strong communication, customer service skills, and proficiency in Microsoft Office required.
- Other info: This is a fixed-term position for 12 months, with office days on Tuesdays and Wednesdays.
The predicted salary is between 21000 - 25000 £ per year.
Are you seeking a role within a collaborative team, ensuring smooth transaction processing for clients? Here at SSCL, we're on the lookout for an administrator to join our busy HR Operations team supporting one of our high-profile Government Clients. You'll play a key role in helping process transactions for clients, taking on a variety of tasks within your team. This includes handling day-to-day activities, answering common questions, and dealing with routine issues.
This is a hybrid role, where you'll work from home most of the time, but you'll need to be in the York office on Tuesdays and Wednesdays! Please note this is a Fixed Term position for 12 months.
What you’ll be doing:
- Assisting in the provision of transaction processing services to one or more clients.
- Being responsible for core administrative, operational, and/or technical tasks within a section or department.
- Providing a range of straightforward, routine services as part of a team handling similar activities.
- Responding to routine queries, issues, or situations.
- Referring any unusual or non-routine situations to the appropriate team members.
What you’ll bring:
- Strong numerical and written communication skills.
- Excellent customer service abilities.
- Proficient in PC use and Microsoft Office applications.
- Exceptional organisational and interpersonal skills.
- Ability to collaborate effectively in a fast-paced environment as a strong team player.
It would be good if you had:
- Capability to follow established processes.
- Ability to navigate and understand relevant systems.
If you are interested in this role but not sure if your skills and experience are exactly what we’re looking for, please do apply, we’d love to hear from you!
Employment Type: Full time, 12 month FTC
Location: York
Salary: £24,636 per annum
Benefits: 25 days annual leave with the choice to buy additional days, health cash plan, life assurance, pension, and generous flexible benefits fund.
Administrator - HR Ops - Fixed Term employer: Shared Services Connected Ltd
Contact Detail:
Shared Services Connected Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator - HR Ops - Fixed Term
✨Tip Number 1
Familiarise yourself with the specific HR processes and transaction handling that are common in government roles. This knowledge will help you demonstrate your understanding of the job during any discussions.
✨Tip Number 2
Highlight your customer service skills in conversations or interviews, as this role requires excellent communication with clients. Be prepared to share examples of how you've successfully handled queries or issues in the past.
✨Tip Number 3
Since this is a hybrid role, emphasise your ability to work independently from home while also being a strong team player. Share experiences where you've collaborated effectively in a remote setting.
✨Tip Number 4
Research SSCL and their values to align your responses with what they prioritise in their team. Showing that you understand their mission can set you apart from other candidates.
We think you need these skills to ace Administrator - HR Ops - Fixed Term
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the HR Ops role. Emphasise your numerical and written communication skills, as well as your customer service abilities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific examples of how your organisational and interpersonal skills make you a great fit for the team.
Highlight Relevant Experience: In your application, focus on any previous administrative roles or experiences that demonstrate your ability to handle routine queries and work effectively in a team environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Shared Services Connected Ltd
✨Showcase Your Organisational Skills
As an Administrator in HR Ops, you'll need to demonstrate your exceptional organisational abilities. Prepare examples of how you've successfully managed multiple tasks or projects in the past, highlighting your attention to detail and ability to prioritise effectively.
✨Emphasise Customer Service Experience
This role requires excellent customer service skills. Be ready to discuss your previous experiences where you provided support or resolved issues for clients or colleagues. Use specific examples to illustrate your approach to handling queries and ensuring satisfaction.
✨Familiarise Yourself with Microsoft Office
Proficiency in Microsoft Office applications is essential for this position. Brush up on your skills, especially in Excel and Word, and be prepared to discuss how you've used these tools in your previous roles to enhance productivity and efficiency.
✨Prepare for Team Collaboration Questions
Since this role involves working closely with a team, expect questions about collaboration. Think of instances where you've worked as part of a team, focusing on your contributions and how you helped achieve common goals. Highlight your ability to adapt in a fast-paced environment.
