At a Glance
- Tasks: Lead and develop high-quality services for individuals with complex disabilities.
- Company: SHARE Scotland, a values-led organisation since 1984.
- Benefits: Generous leave, pension contributions, and lifestyle discounts.
- Other info: Join a supportive team culture with excellent progression opportunities.
- Why this job: Make a real difference in people's lives while advancing your career.
- Qualifications: Significant management experience in a complex care environment.
The predicted salary is between 45000 - 50000 £ per year.
About SHARE Scotland
SHARE Scotland is a values‑led organisation founded in 1984 by families of young people with complex disabilities. We provide high‑quality, person‑centred support, enabling individuals to live independently and make meaningful choices about their lives across services in Glasgow, Edinburgh and West Dunbartonshire.
The Role
We are seeking an experienced and motivated Senior Services Manager (Registered Manager) to lead our services across the West region. This is a senior leadership role responsible for ensuring the delivery of safe, effective, and person‑centred care in line with Health and Social Care Standards. You will play a key role in driving service improvement, maintaining regulatory compliance, and achieving positive outcomes for the people we support.
Key Responsibilities
- Service Leadership & Development: Lead, develop and sustain high‑quality services, including oversight of new service implementation and growth opportunities.
- Quality & Performance: Ensure services consistently meet high standards, using audits, data, and feedback to drive continuous improvement.
- Regulatory Compliance: Ensure full compliance with Care Inspectorate requirements, SSSC Codes of Practice, and Registered Manager responsibilities.
- Financial Management: Manage service budgets and ensure effective financial planning and control.
- People Management: Lead and support Service Managers, oversee recruitment and workforce development, and promote a positive learning culture.
- Stakeholder Engagement: Build strong relationships with families, professionals, and partners while representing SHARE Scotland positively.
- Health & Safety and Safeguarding: Ensure safe working environments and robust safeguarding practices.
- Strategic Contribution: Contribute to organisational strategy and continuous improvement initiatives.
What We’re Looking For
- Significant management experience within a complex care environment.
- Strong leadership and team development skills.
- Ability to meet Registered Manager requirements.
- In‑depth knowledge of social care and disability support.
- Excellent communication and problem‑solving skills.
Why Join Us?
- Generous 32 days’ annual leave, increasing incrementally after 5 years’ service to a maximum of 42 days.
- 4% employer contributory pension, above the statutory minimum.
- Be part of a supportive and friendly team culture.
- Proud to be an Investors in People (Silver) employer.
- Services regularly awarded 6‑star ratings by the Care Inspectorate.
- Death in Service benefit (4 x annual salary).
- Critical illness insurance, providing a lump sum payment upon diagnosis of specified conditions.
- Perkbox membership, offering a range of retail and lifestyle discounts.
- Excellent opportunities for progression, supported by our active succession planning policy.
Our Values
At SHARE Scotland, we are committed to promoting dignity, respect, equality, diversity, and inclusion, ensuring everyone we support has choice and control over their lives.
West Region Senior Services Manager (Registered Manager) in Glasgow employer: Share Scotland
SHARE Scotland is an exceptional employer that prioritises a supportive and inclusive work culture, offering generous benefits such as 32 days of annual leave, a contributory pension scheme, and critical illness insurance. With a strong commitment to employee growth through active succession planning and a proud Investors in People (Silver) accreditation, we empower our team to lead high-quality, person-centred care across the West region, making a meaningful impact in the lives of individuals with complex disabilities.
StudySmarter Expert Advice🤫
We think this is how you could land West Region Senior Services Manager (Registered Manager) in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the social care sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching SHARE Scotland and its values. Understand their mission and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to leadership and service management. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your achievements.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace West Region Senior Services Manager (Registered Manager) in Glasgow
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in managing services within a complex care environment. We want to see how your skills align with our values and the specific requirements of the Senior Services Manager role.
Showcase Your Leadership Skills:In your application, emphasise your leadership and team development abilities. Share examples of how you've successfully led teams and improved service delivery, as this is crucial for the role we're looking to fill.
Highlight Compliance Knowledge:Demonstrate your understanding of regulatory compliance and quality standards in social care. We’re keen to see how you’ve ensured adherence to Care Inspectorate requirements and driven continuous improvement in your previous roles.
Apply Through Our Website:We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and get you into our system quickly!
How to prepare for a job interview at Share Scotland
✨Know Your Values
Before the interview, take some time to understand SHARE Scotland's values and mission. Be ready to discuss how your personal values align with theirs, especially around dignity, respect, and inclusion. This shows that you’re not just looking for a job, but that you genuinely care about the organisation's purpose.
✨Demonstrate Leadership Experience
Prepare specific examples from your past roles where you've successfully led teams or managed services in a complex care environment. Highlight your achievements in service improvement and regulatory compliance, as these are key responsibilities for the role. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Showcase Communication Skills
As a Senior Services Manager, effective communication is crucial. Practice articulating your thoughts clearly and confidently. Be prepared to discuss how you’ve built relationships with families, professionals, and partners in previous roles. This will demonstrate your ability to engage stakeholders positively.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the challenges the West region is currently facing or how they measure success in service delivery. This not only shows your interest in the role but also your strategic thinking and commitment to continuous improvement.
