At a Glance
- Tasks: Lead and develop high-quality services for individuals with complex disabilities.
- Company: SHARE Scotland, a values-led organisation since 1984.
- Benefits: Generous leave, pension contributions, and lifestyle discounts.
- Other info: Join a supportive team culture with excellent progression opportunities.
- Why this job: Make a real difference in people's lives while advancing your career.
- Qualifications: Significant management experience in a complex care environment.
The predicted salary is between 45000 - 50000 £ per year.
About SHARE Scotland
SHARE Scotland is a values‑led organisation founded in 1984 by families of young people with complex disabilities. We provide high‑quality, person‑centred support, enabling individuals to live independently and make meaningful choices about their lives across services in Glasgow, Edinburgh and West Dunbartonshire.
The Role
We are seeking an experienced and motivated Senior Services Manager (Registered Manager) to lead our services across the West region. This is a senior leadership role responsible for ensuring the delivery of safe, effective, and person‑centred care in line with Health and Social Care Standards. You will play a key role in driving service improvement, maintaining regulatory compliance, and achieving positive outcomes for the people we support.
Key Responsibilities
- Service Leadership & Development: Lead, develop and sustain high‑quality services, including oversight of new service implementation and growth opportunities.
- Quality & Performance: Ensure services consistently meet high standards, using audits, data, and feedback to drive continuous improvement.
- Regulatory Compliance: Ensure full compliance with Care Inspectorate requirements, SSSC Codes of Practice, and Registered Manager responsibilities.
- Financial Management: Manage service budgets and ensure effective financial planning and control.
- People Management: Lead and support Service Managers, oversee recruitment and workforce development, and promote a positive learning culture.
- Stakeholder Engagement: Build strong relationships with families, professionals, and partners while representing SHARE Scotland positively.
- Health & Safety and Safeguarding: Ensure safe working environments and robust safeguarding practices.
- Strategic Contribution: Contribute to organisational strategy and continuous improvement initiatives.
What We’re Looking For
- Significant management experience within a complex care environment.
- Strong leadership and team development skills.
- Ability to meet Registered Manager requirements.
- In‑depth knowledge of social care and disability support.
- Excellent communication and problem‑solving skills.
Why Join Us?
- Generous 32 days’ annual leave, increasing incrementally after 5 years’ service to a maximum of 42 days.
- 4% employer contributory pension, above the statutory minimum.
- Be part of a supportive and friendly team culture.
- Proud to be an Investors in People (Silver) employer.
- Services regularly awarded 6‑star ratings by the Care Inspectorate.
- Death in Service benefit (4 x annual salary).
- Critical illness insurance, providing a lump sum payment upon diagnosis of specified conditions.
- Perkbox membership, offering a range of retail and lifestyle discounts.
- Excellent opportunities for progression, supported by our active succession planning policy.
Our Values
At SHARE Scotland, we are committed to promoting dignity, respect, equality, diversity, and inclusion, ensuring everyone we support has choice and control over their lives.
Senior Services Manager (West Branch Registered Manager) in Glasgow employer: Share Scotland
SHARE Scotland is an exceptional employer that prioritises the well-being and development of its staff while providing high-quality, person-centred support to individuals with complex disabilities. With generous annual leave, a supportive team culture, and a commitment to employee growth through active succession planning, SHARE Scotland fosters an environment where employees can thrive and make a meaningful impact in their communities. Located in the vibrant regions of Glasgow, Edinburgh, and West Dunbartonshire, this organisation not only values its workforce but also champions dignity, respect, and inclusion for all.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Services Manager (West Branch Registered Manager) in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the social care sector and let them know you're on the hunt for a Senior Services Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching SHARE Scotland's values and services. Show us that you understand our mission and how your experience aligns with our commitment to person-centred care. Tailor your responses to highlight your leadership skills and regulatory knowledge.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers and boost your confidence. Focus on articulating your management experience and how you've driven service improvements in previous roles.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're genuinely interested in joining our team at SHARE Scotland. Let's make a difference together!
We think you need these skills to ace Senior Services Manager (West Branch Registered Manager) in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Senior Services Manager role. Highlight your management experience in complex care environments and any relevant leadership roles you've held.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about person-centred care and how your values align with SHARE Scotland's mission. Be sure to mention specific examples of your achievements.
Showcase Your Communication Skills:As a Senior Services Manager, strong communication is key. In your application, demonstrate your ability to engage with stakeholders and lead teams effectively. Use clear and concise language to convey your points.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. This way, we can ensure your application gets the attention it deserves and you can easily track your progress!
How to prepare for a job interview at Share Scotland
✨Know Your Values
Before the interview, take some time to understand SHARE Scotland's values and mission. Be ready to discuss how your personal values align with theirs, especially around dignity, respect, and inclusion. This shows that you’re not just looking for a job, but you genuinely care about their cause.
✨Demonstrate Leadership Experience
Prepare specific examples from your past roles where you successfully led teams or managed services in a complex care environment. Highlight your achievements in service improvement and regulatory compliance, as these are key responsibilities for the Senior Services Manager role.
✨Showcase Communication Skills
Effective communication is crucial in this role. Practice articulating your thoughts clearly and confidently. Think of scenarios where you’ve built strong relationships with stakeholders, families, or professionals, and be ready to share those stories during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the challenges they face in the West region or how they measure success in service delivery. This not only shows your interest but also gives you valuable insights into the role and organisation.
