At a Glance
- Tasks: Support daily gallery operations and ensure a welcoming environment for visitors.
- Company: Victoria Miro, a leading contemporary art gallery with a vibrant culture.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Other info: Hands-on role with opportunities for growth and leadership.
- Why this job: Join a creative team and make a real impact in the art world.
- Qualifications: Experience in operations, strong organisational skills, and a passion for the arts.
The predicted salary is between 34000 - 37000 £ per year.
The Assistant Operations Manager supports the smooth day-to-day running of Victoria Miro’s gallery operations, with a strong focus on Front of House, systems management, health & safety, and events delivery. Reporting to the Operations Manager, the role oversees visitor-facing services, line-manages FOH staff and invigilators, and ensures operational systems run efficiently. You will play a key role in staffing, rotas, compliance, and event support, helping deliver a welcoming, professional gallery environment. This is a hands-on role suited to an organised, people-focused operations professional with experience in cultural or visitor-led settings.
- Front of House and visitor services management
- Team leadership and line management
- Operational systems administration (e.g. CRM, telephony, travel systems)
- Event coordination and gallery operations
- Health & Safety knowledge and compliance
- Strong organisational and rota-planning skills
- Clear communication and problem-solving abilities
Assistant Operations Manager in London employer: Shapeslewisham
Victoria Miro is an exceptional employer that fosters a vibrant and inclusive work culture, perfect for those passionate about the arts. With a strong emphasis on employee growth and development, staff are encouraged to enhance their skills while contributing to a dynamic gallery environment. Located in a culturally rich area, employees enjoy unique opportunities to engage with art and events, making every day at work both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Operations Manager in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Shapeslewisham. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Shapeslewisham
Don't be shy about reaching out to Shapeslewisham directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Operations Manager in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Shapeslewisham and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Shapeslewisham
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
