At a Glance
- Tasks: Support the sales team and manage customer inquiries in a dynamic office environment.
- Company: Join Flow Europe, a global leader in ultrahigh-pressure waterjet technology.
- Benefits: Permanent position with competitive pay, personal development, and a supportive team.
- Other info: Opportunity for personal growth and collaboration in an international setting.
- Why this job: Be part of an innovative team making waves in cutting-edge technology.
- Qualifications: Experience in office administration and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Flow Europe GmbH is a 100% subsidiary of Flow International Corporation, Kent/Seattle (USA) and has own subsidiaries in Italy, Spain, France, UK and Czech Republic. The headquarter of Flow Europe is in Germany. As an international company with more than 50 years of experience and more than 15,000 installed waterjet and abrasive waterjet systems, Flow is the world leader in development, manufacture and sales of ultrahigh-pressure (UHP) waterjet technology. We are looking for the following person in our Hinckley Office (UK):
Main Tasks:
- General office support to Business Manager, Sales team, Technical Service and Aftermarket Customer Service.
- Responsible for tracking payments of systems sold, in coordination with Sales.
- Assisting sales team establishing the first contact with customers.
- General customer management.
- Answer day to day telephone and digital inquiries for general issues.
- Responsible for lead contact management.
- Manage Flow UK actual AX Dynamics and lead input to Microsoft 365 CRM system.
- Organization and coordination of Tradeshows, including hotel bookings and local placements.
- Order processing and quotation preparation, contracts and other documents.
- Local Health & Safety liaison with HR Manager including RAMS for colleagues.
- Arrange, monitor and control company car fleet.
- Maintain facilities and utilities contracts with vendors.
- General coordination with other European Regions.
- Process invoices, vendor payments and VAT control.
Your Profile:
- Ability to work in a team and very good communication skills.
- Confident and pleasant telephone manner.
- Completed qualification in a business-related subject, e.g. vocational training or university degree.
- At least 3 years of commercial experience such as office administration, customer service, etc. in an international business environment.
- Fluent English (verbal and written), any other European language is an advantage.
- Good, comprehensive knowledge of MS Office suite.
- Customer and solution-oriented working style and flexible mindset.
- Positive attitude and teamwork skills used to work in both a local and international environment.
- High quality standards and quality awareness.
- Must have correct documentation for working in the UK.
- Ability to travel within Europe (twice a year).
What we offer:
- Permanently position at a World Leading Company.
- Challenging projects with a dynamic and international team.
- Attractive package and remuneration.
- The opportunity to contribute comprehensively to your area of responsibility and to develop personally.
- Supportive and collaborative work environment.
Be a part of a unique group of people who not only love what they do but love the technology. Our team is comprised of talented individuals who have purpose, creativity and passion, and we are proud to be recognized leaders in the application of ultrahigh-pressure (UHP) waterjet cutting technology around the globe. We are committed to the professional growth and personal well-being of our team.
Sales Support - UK in Hinckley employer: Shape Technologies Group
Flow Europe GmbH is an exceptional employer, offering a permanent position in a dynamic and international team at the forefront of ultrahigh-pressure waterjet technology. With a strong focus on personal development and a supportive work culture, employees benefit from challenging projects, attractive remuneration, and the opportunity to collaborate with passionate professionals who are leaders in their field. Located in Hinckley, UK, this role provides a unique chance to contribute meaningfully while enjoying a flexible and quality-driven work environment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support - UK in Hinckley
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially in the waterjet technology space. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 3
Practice your communication skills! Since this role involves a lot of customer interaction, being able to convey your thoughts clearly and confidently is key. Try mock interviews with friends or family to get comfortable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our dynamic team at Flow Europe.
We think you need these skills to ace Sales Support - UK in Hinckley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Support role. Highlight your relevant experience in office administration and customer service, especially in an international setting. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your communication skills and any experience with MS Office or CRM systems. We love seeing your personality come through!
Showcase Your Team Spirit:Since teamwork is key for us, make sure to include examples of how you've successfully worked in a team before. Whether it's coordinating projects or supporting colleagues, we want to know how you contribute to a positive work environment.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our unique team at Flow Europe!
How to prepare for a job interview at Shape Technologies Group
✨Know Your Stuff
Before the interview, make sure you understand Flow Europe GmbH's products and services, especially their UHP waterjet technology. Familiarise yourself with their market position and recent developments. This will show your genuine interest in the company and help you answer questions more confidently.
✨Show Off Your Communication Skills
Since the role involves a lot of customer interaction, practice articulating your thoughts clearly and concisely. Prepare examples from your past experiences where you successfully managed customer inquiries or supported a sales team. This will demonstrate your ability to communicate effectively in a professional setting.
✨Be Ready for Teamwork Questions
Expect questions about teamwork and collaboration, as these are key in an international environment. Think of specific instances where you worked well in a team, highlighting your positive attitude and flexibility. This will help illustrate that you're a great fit for their supportive and collaborative work culture.
✨Prepare for Practical Scenarios
You might be asked to handle practical scenarios related to order processing or customer management during the interview. Brush up on your MS Office skills and be ready to discuss how you would manage tasks like tracking payments or coordinating events. Showing that you can think on your feet will impress the interviewers.
