At a Glance
- Tasks: Support the sales team and manage customer inquiries in a dynamic office environment.
- Company: Join Flow Europe, a global leader in waterjet technology with over 50 years of experience.
- Benefits: Enjoy a permanent position, competitive pay, and opportunities for personal development.
- Other info: Collaborative work culture with opportunities to travel within Europe.
- Why this job: Be part of an innovative team that values creativity and passion for technology.
- Qualifications: Experience in office administration or customer service, with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Flow Europe GmbH is a 100% subsidiary of Flow International Corporation, Kent/Seattle (USA) and has own subsidiaries in Italy, Spain, France, UK and Czech Republic. The headquarter of Flow Europe is in Germany. As an international company with more than 50 years of experience and more than 15,000 installed waterjet and abrasive waterjet systems, Flow is the world leader in development, manufacture and sales of ultrahigh-pressure (UHP) waterjet technology.
We are looking for the following person in our Hinckley Office (UK): SALES SUPPORT PART-TIME (m/w/d)
Main Tasks:- General office support to Business Manager, Sales team, Technical Service and Aftermarket Customer Service.
- Responsible for tracking payments of systems sold, in coordination with Sales.
- Assisting sales team establishing the first contact with customers.
- General customer management.
- Answer day to day telephone and digital inquiries for general issues.
- Responsible for C lead contact management.
- Manage Flow UK actual AX Dynamics and lead input to Microsoft 365 CRM system.
- Organization and coordination of Tradeshows, including hotel bookings and local placements.
- Order processing and quotation preparation, contracts and other documents.
- Local Health & Safety liaison with HR Manager including RAMS for colleagues.
- Arrange, monitor and control company car Fleet.
- Maintain facilities and utilities contracts with vendors.
- General coordination with other European Regions.
- Process invoices, vendor payments and VAT control.
- Ability to work in a team and very good communication skills.
- Confident and pleasant telephone manner.
- Completed qualification in a business-related subject, e.g. vocational training or university degree.
- At least 3 years of commercial experience such as office administration, customer service, etc. in an international business environment.
- Fluent English (verbal and written), any other European language is an advantage.
- Good, comprehensive knowledge of MS Office suite.
- Customer and solution-oriented working style and flexible mindset.
- Positive attitude and teamwork skills used to work in both a local and international environment.
- High quality standards and quality awareness.
- Must have correct documentation for working in the UK.
- Ability to travel within Europe (twice a year).
- Permanent position at a World Leading Company.
- Challenging projects with a dynamic and international team.
- Attractive package and remuneration.
- The opportunity to contribute comprehensively to your area of responsibility and to develop personally.
- Supportive and collaborative work environment.
- Be a part of a unique group of people who not only love what they do but love the technology.
Our team is comprised of talented individuals who have purpose, creativity and passion, and we are proud to be recognized leaders in the application of ultrahigh-pressure (UHP) waterjet cutting technology around the globe. We are committed to the professional growth and personal well-being of our team.
Global Sales Support Specialist - Part Time in Hinckley employer: Shape Technologies Group
Flow Europe GmbH is an exceptional employer, offering a permanent position in a dynamic and international team at the forefront of ultrahigh-pressure waterjet technology. With a strong commitment to employee growth and well-being, we provide a supportive work environment where you can contribute meaningfully to exciting projects while enjoying an attractive remuneration package. Join us in our Hinckley office and be part of a passionate group dedicated to innovation and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Global Sales Support Specialist - Part Time in Hinckley
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for opportunities, especially in sales support roles. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for those interviews! Research Flow Europe and understand their products and services. Be ready to discuss how your skills in customer management and office support can make a difference. Show them you’re not just another candidate, but the right fit for their team.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic addition to their sales support team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Global Sales Support Specialist - Part Time in Hinckley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight your commercial experience and any relevant qualifications to show us you're the right fit for the Global Sales Support Specialist role.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re interested in the position and how your background aligns with our needs. Keep it friendly and professional, just like we are at StudySmarter!
Show Off Your Communication Skills:Since this role involves a lot of customer interaction, make sure to demonstrate your excellent communication skills in your application. Whether it's through your writing style or examples of past experiences, let us see how you connect with others.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Shape Technologies Group
✨Know Your Stuff
Before the interview, make sure you understand Flow Europe GmbH's products and services, especially their ultrahigh-pressure waterjet technology. Familiarise yourself with their market position and recent developments. This will show your genuine interest and help you answer questions more confidently.
✨Show Off Your Communication Skills
Since this role involves a lot of customer interaction, practice articulating your thoughts clearly. Prepare examples from your past experiences where you successfully managed customer inquiries or supported a sales team. This will demonstrate your ability to communicate effectively in both verbal and written forms.
✨Be Ready for Teamwork Questions
Expect questions about teamwork and collaboration. Think of specific instances where you worked well in a team, especially in an international setting. Highlight your positive attitude and how you contributed to achieving common goals, as this aligns with the company’s values.
✨Prepare for Practical Scenarios
You might be asked to handle a hypothetical situation related to office support or customer management. Practice responding to scenarios like processing an order or managing a customer complaint. This will showcase your problem-solving skills and your customer-oriented mindset.
