Aftersales & Service Engineer UK (m/f/d) in Kingswinford

Aftersales & Service Engineer UK (m/f/d) in Kingswinford

Kingswinford Full-Time 36000 - 60000 £ / year (est.) On-site
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At a Glance

  • Tasks: Provide top-notch service and support for high-pressure waterjet cutting systems.
  • Company: Join KMT Waterjet, a leader in cutting-edge technology with a global presence.
  • Benefits: Enjoy extensive training, a company vehicle, and a friendly, multicultural team environment.
  • Other info: Opportunities for travel and career growth in a dynamic international setting.
  • Why this job: Make a real impact by helping customers maximise their waterjet cutting technology.
  • Qualifications: Technical education in mechanics/electronics and a customer-focused attitude required.

The predicted salary is between 36000 - 60000 £ per year.

KMT Waterjet is a company belonging to the American group SHAPE Technologies. Our electro-hydraulic high pressure pumps and other advanced accessories for waterjet cutting systems have set the industry standard for over fifty years. From its European headquarters in Bad Nauheim, near Frankfurt, Germany, KMT GmbH offers their products mainly to machine tool manufacturers, and also directly to customers who want to use the advantages of waterjet cutting technology to process their product. As a sales and service company, KMT in the EMEA region employs approximately 70 employees across Europe with a total of 9 branches in 6 European countries as well as UAE and India.

In the UK, we are looking for an After Sales & Service Engineer for High Pressure Waterjet Cutting Systems.

Major Duties and Responsibilities:

  • Service work, to include preventative maintenance, machine inspections and new installations on customer sites.
  • Troubleshoot, fix and report machine failures on site in person and remotely by telephone.
  • Providing professional technical support to KMT customers to minimize downtime, with a pro-active approach to maintenance work.
  • Promoting the sales of KMT spare parts and maintenance programs.
  • Supporting the professional image of the KMT technical Service department and KMT genuine products.
  • Be prepared for extensive travel and working away from home when required.
  • Build trustworthy customer relationships through repeated service, sales and courtesy visits.

Required Skills and Qualifications:

  • Technical education in the field of mechanics and/or electronics.
  • Electrical qualification is preferred but not essential.
  • Practical knowledge in mechanical, electrical and hydraulic engineering.
  • Customer orientated with a professional & positive attitude.
  • Good organizational skills.
  • Familiar with Microsoft office software.
  • Good written and oral communication skills.
  • Flexible in location of work, must be willing to travel and prepared to stay away from home as required.
  • Driving license is an essential requirement.
  • Good command of English language is a must for internal company communication - any additional language skills are a benefit.

We offer:

  • Extensive ongoing training program provided regionally and at our head office in Germany.
  • A fully expensed company vehicle with all tools.
  • Laptop and mobile phone.
  • Company workwear.
  • Friendly working atmosphere in a dynamic international and multicultural team.
  • Team spirit, long-term prospects as well as interesting incentive bonus schemes.

Aftersales & Service Engineer UK (m/f/d) in Kingswinford employer: Shape Technologies Group

KMT Waterjet is an exceptional employer, offering a dynamic and multicultural work environment in Bad Nauheim, Germany, where employees can thrive through extensive ongoing training and development opportunities. With a strong focus on teamwork and customer relationships, the company provides a fully expensed vehicle, tools, and modern technology to support its Aftersales & Service Engineers, ensuring they have everything needed to succeed while enjoying long-term career prospects and attractive incentive schemes.

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Contact Details:

Shape Technologies Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Aftersales & Service Engineer UK (m/f/d) in Kingswinford

✨Join Engineering Meetups!

Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Aftersales & Service Engineer UK (m/f/d) role you’re after at Shape Technologies Group.

✨Show Off Your Projects!

Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at Shape Technologies Group a taste of what you can bring to the table!

✨Engage with Online Communities

Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at Shape Technologies Group.

✨Apply Through Company Websites

When you spot a role like Aftersales & Service Engineer UK (m/f/d) at Shape Technologies Group, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.

We think you need these skills to ace Aftersales & Service Engineer UK (m/f/d) in Kingswinford

Technical Education in Mechanics and/or Electronics
Electrical Qualification
Mechanical Engineering Knowledge
Electrical Engineering Knowledge
Hydraulic Engineering Knowledge
Customer Orientation
Organisational Skills

Some tips for your application 🫡

Showcase Your Technical Expertise:When applying for an engineering role like Aftersales & Service Engineer UK (m/f/d), it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.

Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Shape Technologies Group a clear picture of the value you can bring.

Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Shape Technologies Group specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!

Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.

How to prepare for a job interview at Shape Technologies Group

✨Brush Up on Core Engineering Principles

Before heading into the interview with Shape Technologies Group, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!

✨Show Off Your Problem-Solving Skills

Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.

✨Relate Your Experience to the Role

In a full-time role, employers like Shape Technologies Group want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.

✨Know Your Tools and Software

Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.