At a Glance
- Tasks: Lead strategic client partnerships and drive exceptional digital advertising campaigns.
- Company: Fast-growing independent digital advertising agency making a real impact.
- Benefits: Competitive salary, excellent career progression, and the chance to work with premium brands.
- Other info: Dynamic environment with opportunities for growth and influence.
- Why this job: Combine strategic leadership with creativity while working on exciting projects.
- Qualifications: Significant experience in client services and strong knowledge of programmatic advertising.
The predicted salary is between 58500 - 71500 £ per year.
An exciting chance to join this fast growing, independent digital advertising agency that's making a real impact across the programmatic landscape. Working with an impressive portfolio of premium brands, the agency combines strategic thinking with cutting-edge technology to deliver outstanding results for its clients.
As they continue to grow, they're looking to hire an experienced Digital Account / Client Services Director to lead one of their most strategically important clients. This is a fantastic opportunity for someone who enjoys building long-term client partnerships, leading commercial strategy and working closely with specialist teams to deliver exceptional campaigns.
- Take full ownership of a portfolio of clients, acting as the senior strategic lead across every account.
- Build trusted relationships with stakeholders from day-to-day marketing contacts through to senior leadership level.
- Lead account planning, commercial strategy and revenue growth across your client portfolio.
- Identify opportunities to expand client spend and introduce new channels or services.
- Work closely with programmatic trading, analytics and creative teams to ensure seamless campaign delivery.
- Provide strategic recommendations and performance insights that help clients achieve their business objectives.
- Act as a senior programmatic expert, advising clients across the full digital funnel.
- Ensure accounts run smoothly by proactively managing risks, resolving issues quickly and maintaining exceptional communication throughout.
- Significant client services or account management experience working with retail clients, and across programmatic, paid search and paid social channels.
- A strong agency background managing large client accounts.
- Excellent knowledge of programmatic advertising across Display, Video, CTV, YouTube and Native.
- Commercial awareness with the confidence to lead strategic conversations around investment, growth and media planning.
- Outstanding relationship-building skills with the ability to influence stakeholders at all levels.
Competitive salary - depending on experience. Excellent long-term career progression within a rapidly growing agency.
If you're looking for a role where you can combine strategic client leadership, commercial ownership plus overseeing a small team, while working with some of the most exciting brands in the market, please apply immediately.
Director, Customer Account Manager in London employer: Shape Recruitment
Join a dynamic and rapidly expanding digital advertising agency that values innovation and collaboration. With a strong focus on employee growth, the company offers excellent career progression opportunities and fosters a vibrant work culture where strategic thinking and creativity thrive. Located in a bustling area, employees benefit from a supportive environment that encourages building long-term client relationships while working with prestigious brands.
