Client Services Director

Client Services Director

Full-Time 58500 - 71500 Β£ / year (est.) Home office (partial)
Shape Recruitment

At a Glance

  • Tasks: Lead client relationships and drive strategic campaigns for premium brands.
  • Company: Fast-growing independent digital advertising agency making a real impact.
  • Benefits: Competitive salary, supportive team culture, and excellent career progression.
  • Other info: Opportunity to lead strategic conversations and oversee a small team.
  • Why this job: Join a dynamic team and work with exciting brands in a rapidly evolving industry.
  • Qualifications: Experience in client services, programmatic advertising, and strong relationship-building skills.

The predicted salary is between 58500 - 71500 Β£ per year.

An exciting chance to join this fast growing, independent digital advertising agency that's making a real impact across the programmatic landscape.

Working with an impressive portfolio of premium brands, the agency combines strategic thinking with cutting-edge technology to deliver outstanding results for its clients.

As they continue to grow, they're looking to hire an experienced Client Services Director to lead one of their most strategically important clients.

This is a fantastic opportunity for someone who enjoys building long-term client partnerships, leading commercial strategy and working closely with specialist teams to deliver exceptional campaigns.

Key Responsibilities Take full ownership of a portfolio of clients, acting as the senior strategic lead across every account.

Build trusted relationships with stakeholders from day-to-day marketing contacts through to senior leadership level.

Lead account planning, commercial strategy and revenue growth across your client portfolio.

Identify opportunities to expand client spend and introduce new channels or services.

Work closely with programmatic trading, analytics and creative teams to ensure seamless campaign delivery.

Provide strategic recommendations and performance insights that help clients achieve their business objectives.

Act as a senior programmatic expert, advising clients across the full digital funnel.

Ensure accounts run smoothly by proactively managing risks, resolving issues quickly and maintaining exceptional communication throughout.

About You Significant client services or account management experience working with retail clients, and across programmatic, paid search and paid social channels.

A strong agency background managing large client accounts.

Excellent knowledge of programmatic advertising across Display, Video, CTV, You Tube and Native.

Strong experience working with DV360 and the wider Google ecosystem.

Commercial awareness with the confidence to lead strategic conversations around investment, growth and media planning.

Outstanding relationship-building skills with the ability to influence stakeholders at all levels.

A proactive, organised and solutions-focused approach.

Excellent communication skills and the ability to lead cross-functional teams to deliver exceptional client outcomes.

What's on Offer?

Competitive salary - depending on experience.

A collaborative, ambitious and supportive team culture.

Excellent long-term career progression within a rapidly growing agency.

If you're looking for a role where you can combine strategic client leadership, commercial ownership plus overseeing a small team, while working with some of the most exciting brands in the market, please apply immediately.

Please note: Unfortunately, sponsorship is not available for this position, either now or in the future.

Due to the high volume of applications, only shortlisted candidates will be contacted.

Client Services Director employer: Shape Recruitment

Join a dynamic and ambitious programmatic agency that prioritises a fantastic work culture and offers extensive career development opportunities. With a growing client list and a focus on innovation, this role as a Senior Programmatic Trader provides the chance to thrive in a fast-paced environment while enjoying benefits like private healthcare, unlimited holiday, and flexible working arrangements. Be part of a team that values collaboration and creativity, ensuring you can make a meaningful impact in the digital media space.

Shape Recruitment

Contact Details:

Shape Recruitment Recruitment Team

We think you need these skills to ace Client Services Director

Client Services Management
Account Management
Strategic Thinking
Commercial Strategy
Programmatic Advertising
Paid Search
Paid Social