At a Glance
- Tasks: Provide tiered support for Microsoft Dynamics 365 Business Central and assist users with system issues.
- Company: Shape IT Recruitment, a supportive partner in the tech industry.
- Benefits: Opportunity to grow your expertise in a collaborative environment.
- Other info: Based in Manchester, UK, with excellent career development opportunities.
- Why this job: Join a dynamic team and enhance your skills while helping others succeed.
- Qualifications: Experience with Dynamics 365 and a strong customer-focused approach.
The predicted salary is between 35000 - 45000 € per year.
Shape IT Recruitment is seeking a Business Central Support Consultant based in Manchester, UK. The role involves providing tiered support for Microsoft Dynamics 365 Business Central, helping users with system issues, and escalating complex queries to developers.
Candidates should have experience with Dynamics 365 and a strong customer-focused approach. This is an excellent opportunity for those looking to grow their expertise in a supportive partner environment.
Dynamics 365 Business Central Support Specialist employer: Shape IT Recruitment
At Shape IT Recruitment, we pride ourselves on being an excellent employer by fostering a collaborative and supportive work culture in the heart of Manchester. Our commitment to employee growth is evident through continuous training opportunities and a focus on professional development, making it an ideal environment for those looking to enhance their skills in Dynamics 365. Join us to be part of a dynamic team that values innovation and customer satisfaction, while enjoying the unique advantages of working in a vibrant city.
StudySmarter Expert Advice🤫
We think this is how you could land Dynamics 365 Business Central Support Specialist
✨Tip Number 1
Network like a pro! Reach out to your connections in the Dynamics 365 community. Attend local meetups or online webinars to meet potential employers and fellow professionals. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your expertise with Dynamics 365 Business Central. This can be a great conversation starter during interviews and shows your passion for the field.
✨Tip Number 3
Prepare for those tricky interview questions! Brush up on common scenarios you might face as a Support Specialist. Think about how you would handle user issues and escalate queries effectively. Practice makes perfect!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Dynamics 365 Business Central Support Specialist
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Dynamics 365 Business Central. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting users and how your customer-focused approach makes you a great fit for our team.
Showcase Problem-Solving Skills:In your application, give examples of how you've tackled system issues in the past. We love seeing candidates who can think on their feet and escalate complex queries effectively!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Shape IT Recruitment
✨Know Your Dynamics 365 Inside Out
Make sure you brush up on your knowledge of Microsoft Dynamics 365 Business Central. Familiarise yourself with common issues users face and how to resolve them. This will not only show your expertise but also your commitment to helping users effectively.
✨Showcase Your Customer-Focused Approach
Prepare examples from your past experiences where you’ve successfully supported customers. Highlight your problem-solving skills and how you prioritised user satisfaction. This is key for the role, so make it a focal point in your responses.
✨Practice Escalation Scenarios
Think about situations where you had to escalate issues to developers or higher-level support. Be ready to discuss how you determined when to escalate and how you communicated these issues. This demonstrates your understanding of the support process.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s approach to support and their team dynamics. This shows your interest in the role and helps you gauge if it’s the right fit for you. Plus, it gives you a chance to engage with the interviewers.
