D365 BC Support Consultant

We7re looking for a Business Central Support Consultant to join a growing ERP team in Manchester. You7ll be the first point of contact for customers using Microsoft Dynamics 365 Business Central, helping resolve issues, provide guidance, and ensure a smooth day-to-day system experience.

This is a great role for someone with solid BC knowledge who enjoys problem-solving and working directly with users.

Key Responsibilities

• Provide 1st61nd line support for Dynamics 365 Business Central
• Investigate and resolve functional and basic technical issues
• Support users across finance, operations, and reporting
• Log, track, and manage support tickets to resolution
• Escalate complex issues to consultants/developers where needed
• Assist with minor configurations, testing, and documentation
• Deliver clear communication and excellent customer service

Required Skills & Experience

• Experience supporting Microsoft Dynamics 365 Business Central (or NAV)
• Good understanding of finance and business processes
• Strong troubleshooting and analytical skills
• Excellent communication skills (written and verbal)
• Ability to manage multiple support requests effectively
• Partner or end-user experience
• Basic AL or technical understanding
• Experience working in a support desk or consultancy environment

Interested?

Apply now and I7ll be in touch to discuss the role in further detail.