At a Glance
- Tasks: Repair and maintain coffee equipment while ensuring top-notch quality for clients.
- Company: Join a leading name in the coffee industry with a vibrant team.
- Benefits: Earn up to £37,500, enjoy a company vehicle, 25 days holiday, and pension.
- Other info: Flexible hours with opportunities for overtime and career growth.
- Why this job: Be part of a dynamic team that values customer satisfaction and quality coffee.
- Qualifications: Mechanical experience, problem-solving skills, and a clean driving licence required.
The predicted salary is between 33000 - 37500 £ per year.
Up to £33,000 per annum + c£4,500 for working 1 in 4 weekends + vehicle + pension + other benefits. This is a roasting hot opportunity to join one of the leading names within the coffee industry as we are seeking a Coffee Field Service Engineer for Swindon and the surrounding area. Salary up to c£37,500 per annum including working 1 in 4 weekends + vehicle + pension + other benefits.
A highly motivated, well-presented individual with technical ability and an excellent understanding of equipment, coffee quality, quality standards and procedures. Mechanical experience and knowledge required along with a full and fairly clean UK driving license.
Promote the company by responding to reactive and service call requests by working in a professional, efficient and thorough manner for a broad range of clients ranging from high street independents to national brands and organisations.
Carry out a broad range of coffee equipment repair and preventative maintenance tasks from fault finding to diagnosis, making sure all coffee equipment is left in good working order.
- All work carried out meets the correct equipment set up as per agreed specification providing consistent coffee quality to ensure first time fix and customer satisfaction.
- Work proactively with the central call centre, by taking day to day instructions, keeping them updated, so waiting customers are kept informed.
- Adhere to Health and Safety procedures, undertaking risk assessments to ensure that it is safe to work and bring any risks to the attention of the company management.
- Complete all necessary on-line job sheets, time sheets and supporting documentation as required, ensuring it is reviewed and completed prior to leaving premises, to validate client satisfaction.
- Provide agreed spare parts stocks via hand held unit to ensure that parts are invoiced to the customer, deducted from stock and replenished to maintain your vehicle stock inventory.
A confident individual with a passion for customer service.
- Excellent understanding of coffee quality and associated equipment.
- Demonstrates strong problem solving skills with an electrical mechanical background.
- Computer literate with a clean driving licence.
- Self-motivated with a flexible approach to work, location and hours. (Required to work 1 in 4 weekends)
Up to £33,000 per annum + overtime for weekend work + Company Vehicle + 25 days holiday + Pension + other Company benefits.
Night Field Service Engineer in Swindon employer: Shannon White Technical Recruitment
Join a leading name in the coffee industry as a Night Field Service Engineer, where you will enjoy a competitive salary of up to £37,500 per annum, alongside a company vehicle and generous benefits including 25 days holiday and a pension scheme. Our supportive work culture fosters employee growth and development, ensuring that you have the tools and opportunities to excel in your role while delivering exceptional service to a diverse range of clients in Swindon and beyond.
Contact Details:
Shannon White Technical Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Night Field Service Engineer in Swindon
✨Tip Number 1
Network like a pro! Reach out to people in the coffee industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got mechanical experience, don’t just talk about it—bring it to life. Consider creating a portfolio of past projects or repairs you've done. This will help you stand out when chatting with potential employers.
✨Tip Number 3
Be proactive! When you apply through our website, follow up with a friendly email or call. It shows you're genuinely interested and keeps you on their radar. Plus, it’s a great chance to ask any questions you might have!
✨Tip Number 4
Prepare for the interview by brushing up on your coffee knowledge and technical skills. Be ready to discuss how you’d handle specific scenarios, like troubleshooting equipment issues. Confidence and preparation are key to landing that job!
We think you need these skills to ace Night Field Service Engineer in Swindon
Some tips for your application 🫡
Show Your Passion for Coffee:When you're writing your application, let your love for coffee shine through! Talk about your experience with coffee equipment and how you understand the importance of quality. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of the coffee industry.
Highlight Your Technical Skills:Make sure to showcase your mechanical experience and technical abilities in your application. We’re looking for someone who can tackle repairs and maintenance with confidence, so don’t hold back on detailing your relevant skills and experiences. This is your chance to impress us with your know-how!
Be Professional and Thorough:Your written application should reflect the professional and efficient manner we expect from our engineers. Pay attention to detail, proofread your application, and ensure it’s well-structured. A tidy application shows us that you’ll carry that same thoroughness into your work with clients.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do and how you can fit into our team!
How to prepare for a job interview at Shannon White Technical Recruitment
✨Know Your Coffee Inside Out
Make sure you brush up on your knowledge of coffee quality and equipment. Be prepared to discuss different types of coffee machines, their maintenance, and how to ensure consistent quality. This will show your passion for the industry and your technical expertise.
✨Show Off Your Problem-Solving Skills
Think of specific examples where you've successfully diagnosed and repaired equipment issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your strong problem-solving abilities and mechanical background.
✨Be Ready for Customer Service Scenarios
Since this role involves a lot of client interaction, prepare to discuss how you handle customer service situations. Think about times when you've gone above and beyond for a customer or resolved a tricky issue. Highlight your communication skills and ability to keep clients informed.
✨Understand Health and Safety Procedures
Familiarise yourself with health and safety regulations relevant to field service work. Be ready to talk about how you would conduct risk assessments and ensure safe working conditions. This shows that you take safety seriously and are proactive in your approach.
