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- Tasks: Repair and maintain coffee equipment while ensuring top-notch quality for clients.
- Company: Join a leading name in the coffee industry with a vibrant team culture.
- Benefits: Earn up to £37,500, enjoy a company vehicle, 25 days holiday, and pension.
- Other info: Flexible working hours with opportunities for overtime and career growth.
- Why this job: Combine your technical skills with a passion for coffee and customer service.
- Qualifications: Mechanical experience, problem-solving skills, and a clean UK driving licence required.
The predicted salary is between 33000 - 37500 £ per year.
Up to £33,000 per annum + c£4,500 for working 1 in 4 weekends + vehicle + pension + other benefits. This is a roasting hot opportunity to join one of the leading names within the coffee industry as we are seeking a Coffee Field Service Engineer for Swindon and the surrounding area. Salary up to c£37,500 per annum including working 1 in 4 weekends + vehicle + pension + other benefits.
A highly motivated, well-presented individual with technical ability and an excellent understanding of equipment, coffee quality, quality standards and procedures. Mechanical experience and knowledge required along with a full and fairly clean UK driving license.
- Promote the company by responding to reactive and service call requests by working in a professional, efficient and thorough manner for a broad range of clients ranging from high street independents to national brands and organisations.
- Carry out a broad range of coffee equipment repair and preventative maintenance tasks from fault finding to diagnosis, making sure all coffee equipment is left in good working order.
- All work carried out meets the correct equipment set up as per agreed specification providing consistent coffee quality to ensure first time fix and customer satisfaction.
- Work proactively with the central call centre, by taking day to day instructions, keeping them updated, so waiting customers are kept informed.
- Adhere to Health and Safety procedures, undertaking risk assessments to ensure that it is safe to work and bring any risks to the attention of the company management.
- Complete all necessary online job sheets, time sheets and supporting documentation as required, ensuring it is reviewed and completed prior to leaving premises, to validate client satisfaction.
- Provide agreed spare parts stocks via hand held unit to ensure that parts are invoiced to the customer, deducted from stock and replenished to maintain your vehicle stock inventory.
A confident individual with a passion for customer service.
- Excellent understanding of coffee quality and associated equipment.
- Demonstrates strong problem solving skills with an electrical mechanical background.
- Computer literate with a clean driving licence.
- Self-motivated with a flexible approach to work, location and hours (Required to work 1 in 4 weekends).
Up to £33,000 per annum + overtime for weekend work + Company Vehicle + 25 days holiday + Pension + other Company benefits.
Field Training Engineer in Swindon employer: Shannon White Technical Recruitment
Contact Detail:
Shannon White Technical Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Training Engineer in Swindon
✨Tip Number 1
Network like a pro! Reach out to people in the coffee industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got mechanical experience or a knack for problem-solving, make sure to highlight these during interviews. Bring examples of how you've tackled challenges in the past, especially related to coffee equipment.
✨Tip Number 3
Be proactive! When you apply through our website, follow up with a friendly email or call to express your enthusiasm. It shows you're genuinely interested and can help you stand out from the crowd.
✨Tip Number 4
Prepare for the unexpected! Brush up on your knowledge of coffee quality standards and procedures. Being well-versed in these areas will not only boost your confidence but also impress potential employers during technical discussions.
We think you need these skills to ace Field Training Engineer in Swindon
Some tips for your application 🫡
Show Your Passion for Coffee: When you're writing your application, let your love for coffee shine through! Talk about your experience with coffee equipment and how you understand the importance of quality. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of the coffee industry.
Highlight Your Technical Skills: Make sure to showcase your mechanical experience and technical abilities in your application. We’re looking for someone who can diagnose and fix issues efficiently, so include any relevant examples of your problem-solving skills. This will help us see that you’re the right fit for the role!
Be Professional and Thorough: Your written application should reflect the professional manner we expect from our Coffee Field Service Engineers. Pay attention to detail, proofread your application, and ensure it’s well-structured. This shows us that you can carry out tasks thoroughly and meet our high standards.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important information about the role. Plus, it makes it easier for us to keep track of your application!
How to prepare for a job interview at Shannon White Technical Recruitment
✨Know Your Coffee Gear
Make sure you brush up on your knowledge of coffee equipment and quality standards. Familiarise yourself with common issues and repairs, as well as preventative maintenance tasks. This will show your technical ability and passion for the industry.
✨Demonstrate Problem-Solving Skills
Prepare to discuss specific examples where you've successfully diagnosed and fixed mechanical or electrical issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your problem-solving prowess.
✨Customer Service is Key
Since this role involves interacting with a variety of clients, be ready to share experiences that showcase your customer service skills. Talk about how you've handled difficult situations or gone the extra mile to ensure client satisfaction.
✨Be Ready for Practical Questions
Expect some technical questions or scenarios during the interview. They might ask how you would approach a specific repair or maintenance task. Think through your process and be prepared to explain it clearly and confidently.