At a Glance
- Tasks: Repair and maintain coffee equipment while ensuring top-notch quality for clients.
- Company: Join a leading name in the coffee industry with a vibrant team culture.
- Benefits: Earn up to £37,500, enjoy a company vehicle, pension, and 25 days holiday.
- Other info: Flexible hours with opportunities for overtime and career growth.
- Why this job: Be part of a dynamic team that values customer satisfaction and quality coffee.
- Qualifications: Mechanical experience, problem-solving skills, and a clean driving licence required.
The predicted salary is between 33000 - 37500 £ per year.
Up to £33,000 per annum + c£4,500 for working 1 in 4 weekends + vehicle + pension + other benefits. This is a roasting hot opportunity to join one of the leading names within the coffee industry as we are seeking a Coffee Field Service Engineer for Swindon and the surrounding area. Salary up to c£37,500 per annum including working 1 in 4 weekends + vehicle + pension + other benefits.
A highly motivated, well-presented individual with technical ability and an excellent understanding of equipment, coffee quality, quality standards and procedures. Mechanical experience and knowledge required along with a full and fairly clean UK driving license.
- Promote the company by responding to reactive and service call requests by working in a professional, efficient and thorough manner for a broad range of clients ranging from high street independents to national brands and organisations.
- Carry out a broad range of coffee equipment repair and preventative maintenance tasks from fault finding to diagnosis, making sure all coffee equipment is left in good working order.
- All work carried out meets the correct equipment set up as per agreed specification providing consistent coffee quality to ensure first time fix and customer satisfaction.
- Work proactively with the central call centre, by taking day to day instructions, keeping them updated, so waiting customers are kept informed.
- Adhere to Health and Safety procedures, undertaking risk assessments to ensure that it is safe to work and bring any risks to the attention of the company management.
- Complete all necessary online job sheets, time sheets and supporting documentation as required, ensuring it is reviewed and completed prior to leaving premises, to validate client satisfaction.
- Provide agreed spare parts stocks via hand held unit to ensure that parts are invoiced to the customer, deducted from stock and replenished to maintain your vehicle stock inventory.
A confident individual with a passion for customer service.
- Excellent understanding of coffee quality and associated equipment.
- Demonstrates strong problem solving skills with an electrical mechanical background.
- Computer literate with a clean driving licence.
- Self-motivated with a flexible approach to work, location and hours (Required to work 1 in 4 weekends).
Up to £33,000 per annum + overtime for weekend work + Company Vehicle + 25 days holiday + Pension + other Company benefits.
Field Service Engineer - Nights in Swindon employer: Shannon White Technical Recruitment
Join a leading name in the coffee industry as a Field Service Engineer in Swindon, where you will enjoy a competitive salary of up to £37,500 per annum, alongside a company vehicle and generous benefits including 25 days holiday and a pension scheme. Our work culture prioritises professional development and customer satisfaction, offering you the chance to enhance your technical skills while working with a diverse range of clients from high street independents to national brands. With a commitment to employee growth and a supportive environment, this role is perfect for those seeking meaningful and rewarding employment in a dynamic industry.
Contact Details:
Shannon White Technical Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer - Nights in Swindon
✨Tip Number 1
Network like a pro! Reach out to your connections in the coffee industry or related fields. You never know who might have a lead on a Field Service Engineer role or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got mechanical experience and a knack for problem-solving, make sure to highlight these in conversations. Bring up specific examples of how you've tackled challenges in the past.
✨Tip Number 3
Be proactive! When you apply through our website, follow up with a friendly email or call. It shows you're genuinely interested and keeps you on their radar.
✨Tip Number 4
Prepare for the interview! Research the company and its coffee equipment. Be ready to discuss how you can ensure first-time fixes and customer satisfaction, as that’s what they’re really after.
We think you need these skills to ace Field Service Engineer - Nights in Swindon
Some tips for your application 🫡
Show Your Passion for Coffee:When writing your application, let your love for coffee shine through! Mention any relevant experience or knowledge you have about coffee quality and equipment. We want to see that you're not just looking for a job, but that you're genuinely excited about joining the coffee industry.
Highlight Your Technical Skills:Make sure to showcase your mechanical experience and problem-solving skills in your application. We’re looking for someone who can tackle repairs and maintenance with confidence, so don’t hold back on detailing your technical abilities and past experiences.
Be Professional and Thorough:Your written application should reflect the professional manner we expect from our Field Service Engineers. Pay attention to detail, proofread for errors, and ensure your application is well-structured. This will show us that you can carry out your work with the same level of professionalism.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do and how you can fit into our team!
How to prepare for a job interview at Shannon White Technical Recruitment
✨Know Your Coffee Inside Out
Make sure you brush up on your knowledge of coffee quality and equipment. Be ready to discuss different types of coffee machines, their maintenance, and how to ensure top-notch coffee quality. This will show your passion for the industry and your technical expertise.
✨Show Off Your Problem-Solving Skills
Prepare examples of past experiences where you've successfully diagnosed and fixed mechanical issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it clear how your skills can benefit the company.
✨Demonstrate Your Customer Service Savvy
Since this role involves interacting with a variety of clients, be ready to share instances where you've gone above and beyond for customers. Highlight your ability to communicate effectively and keep clients informed, especially during service calls.
✨Be Ready for Practical Questions
Expect some technical questions or scenarios related to coffee equipment repair and maintenance. Brush up on your mechanical knowledge and be prepared to explain your thought process when troubleshooting issues. This will help you stand out as a candidate who can deliver first-time fixes.
