At a Glance
- Tasks: Repair and maintain coffee equipment while ensuring top-notch quality for clients.
- Company: Join a leading name in the coffee industry with a vibrant team culture.
- Benefits: Earn up to £37,500, enjoy a company vehicle, 25 days holiday, and a pension.
- Other info: Flexible working hours with opportunities for overtime and career growth.
- Why this job: Be part of a dynamic team that values customer service and quality coffee experiences.
- Qualifications: Mechanical experience, problem-solving skills, and a clean UK driving licence required.
The predicted salary is between 33000 - 37500 £ per year.
Up to £33,000 per annum + c£4,500 for working 1 in 4 weekends + vehicle + pension + other benefits. This is a roasting hot opportunity to join one of the leading names within the coffee industry as we are seeking a Coffee Field Service Engineer for Swindon and the surrounding area. Salary up to c£37,500 per annum including working 1 in 4 weekends + vehicle + pension + other benefits.
A highly motivated, well-presented individual with technical ability and an excellent understanding of equipment, coffee quality, quality standards and procedures. Mechanical experience and knowledge required along with a full and fairly clean UK driving license.
- Promote the company by responding to reactive and service call requests by working in a professional, efficient and thorough manner for a broad range of clients ranging from high street independents to national brands and organisations.
- Carry out a broad range of coffee equipment repair and preventative maintenance tasks from fault finding to diagnosis, making sure all coffee equipment is left in good working order.
- All work carried out meets the correct equipment set up as per agreed specification providing consistent coffee quality to ensure first time fix and customer satisfaction.
- Work proactively with the central call centre, by taking day to day instructions, keeping them updated, so waiting customers are kept informed.
- Adhere to Health and Safety procedures, undertaking risk assessments to ensure that it is safe to work and bring any risks to the attention of the company management.
- Complete all necessary online job sheets, time sheets and supporting documentation as required, ensuring it is reviewed and completed prior to leaving premises, to validate client satisfaction.
- Provide agreed spare parts stocks via hand held unit to ensure that parts are invoiced to the customer, deducted from stock and replenished to maintain your vehicle stock inventory.
A confident individual with a passion for customer service.
- Excellent understanding of coffee quality and associated equipment.
- Demonstrates strong problem solving skills with an electrical mechanical background.
- Computer literate with a clean driving licence.
- Self-motivated with a flexible approach to work, location and hours (Required to work 1 in 4 weekends).
Up to £33,000 per annum + overtime for weekend work + Company Vehicle + 25 days holiday + Pension + other Company benefits.
Field Service Engineer (m/w/d) in Swindon employer: Shannon White Technical Recruitment
Join a leading name in the coffee industry as a Coffee Field Service Engineer in Swindon, where you will enjoy a competitive salary of up to £37,500 per annum, alongside a company vehicle, generous pension scheme, and 25 days holiday. Our vibrant work culture fosters professional growth and encourages a passion for customer service, making it an ideal environment for those looking to develop their technical skills while ensuring top-notch coffee quality for our diverse clientele. With opportunities for overtime and a supportive team, this role offers not just a job, but a rewarding career in a thriving sector.
Contact Details:
Shannon White Technical Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer (m/w/d) in Swindon
✨Tip Number 1
Network like a pro! Reach out to people in the coffee industry, attend local events, and connect with potential employers on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! If you’ve got mechanical experience or a knack for problem-solving, make sure to highlight these during interviews. Bring examples of how you've tackled challenges in the past.
✨Tip Number 3
Be proactive! When you apply through our website, follow up with a quick email to express your enthusiasm. It shows you're keen and can set you apart from other candidates.
✨Tip Number 4
Prepare for the unexpected! Brush up on your knowledge of coffee quality and equipment. Being able to discuss these topics confidently can really impress interviewers and show your passion for the role.
We think you need these skills to ace Field Service Engineer (m/w/d) in Swindon
Some tips for your application 🫡
Show Your Passion for Coffee:When writing your application, let your love for coffee shine through! Mention any relevant experience or knowledge you have about coffee quality and equipment. We want to see that you're not just looking for a job, but that you're genuinely excited about joining the coffee industry.
Highlight Your Technical Skills:Make sure to showcase your mechanical experience and problem-solving skills in your application. We’re looking for someone who can tackle repairs and maintenance with confidence, so don’t hold back on detailing your technical abilities and past experiences!
Be Professional and Thorough:Your written application should reflect the professional manner we expect from our Field Service Engineers. Pay attention to detail, proofread your application, and ensure it’s well-structured. This is your chance to show us how you communicate and present yourself!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position right there!
How to prepare for a job interview at Shannon White Technical Recruitment
✨Know Your Coffee Inside Out
Make sure you brush up on your knowledge of coffee quality and equipment. Be prepared to discuss different types of coffee machines, their maintenance, and how to troubleshoot common issues. This will show your technical ability and passion for the industry.
✨Demonstrate Your Problem-Solving Skills
Think of specific examples where you've successfully diagnosed and repaired equipment in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your strong problem-solving skills and mechanical background.
✨Show Off Your Customer Service Skills
Since this role involves interacting with a variety of clients, be ready to share experiences where you provided excellent customer service. Highlight how you handled difficult situations and ensured client satisfaction, as this is key to the job.
✨Be Prepared for Practical Questions
Expect some technical questions or scenarios during the interview. They might ask how you would handle a specific fault with a coffee machine. Practise explaining your thought process clearly and confidently, as this will demonstrate your expertise and communication skills.
