At a Glance
- Tasks: Repair and maintain coffee equipment while ensuring top-notch quality for clients.
- Company: Join a leading name in the coffee industry with a vibrant team culture.
- Benefits: Earn up to £37,500, enjoy a company vehicle, pension, and 25 days holiday.
- Other info: Flexible working hours with opportunities for overtime and career growth.
- Why this job: Combine your passion for coffee with technical skills to make customers happy.
- Qualifications: Mechanical experience, problem-solving skills, and a clean UK driving licence required.
The predicted salary is between 33000 - 37500 £ per year.
Up to £33,000 per annum + c£4,500 for working 1 in 4 weekends + vehicle + pension + other benefits. This is a roasting hot opportunity to join one of the leading names within the coffee industry as we are seeking a Coffee Field Service Engineer for Swindon and the surrounding area. Salary up to c£37,500 per annum including working 1 in 4 weekends + vehicle + pension + other benefits.
A highly motivated, well-presented individual with technical ability and an excellent understanding of equipment, coffee quality, quality standards and procedures. Mechanical experience and knowledge required along with a full and fairly clean UK driving license.
- Promote the company by responding to reactive and service call requests by working in a professional, efficient and thorough manner for a broad range of clients ranging from high street independents to national brands and organisations.
- Carry out a broad range of coffee equipment repair and preventative maintenance tasks from fault finding to diagnosis, making sure all coffee equipment is left in good working order.
- All work carried out meets the correct equipment set up as per agreed specification providing consistent coffee quality to ensure first time fix and customer satisfaction.
- Work proactively with the central call centre, by taking day to day instructions, keeping them updated, so waiting customers are kept informed.
- Adhere to Health and Safety procedures, undertaking risk assessments to ensure that it is safe to work and bring any risks to the attention of the company management.
- Complete all necessary online job sheets, time sheets and supporting documentation as required, ensuring it is reviewed and completed prior to leaving premises, to validate client satisfaction.
- Provide agreed spare parts stocks via hand held unit to ensure that parts are invoiced to the customer, deducted from stock and replenished to maintain your vehicle stock inventory.
A confident individual with a passion for customer service. Excellent understanding of coffee quality and associated equipment. Demonstrates strong problem solving skills with an electrical mechanical background. Computer literate with a clean driving licence. Self-motivated with a flexible approach to work, location and hours (Required to work 1 in 4 weekends).
Up to £33,000 per annum + overtime for weekend work + Company Vehicle + 25 days holiday + Pension + other Company benefits.
Field Service Engineer (m/f/d) in Swindon employer: Shannon White Technical Recruitment
Join a leading name in the coffee industry as a Coffee Field Service Engineer in Swindon, where you will enjoy a competitive salary of up to £37,500 per annum, alongside a company vehicle, generous pension scheme, and 25 days holiday. Our vibrant work culture fosters professional growth and encourages a passion for customer service, making it an ideal environment for those looking to develop their technical skills while ensuring top-notch coffee quality for our diverse clientele. With opportunities for overtime and a supportive team, this role offers not just a job, but a rewarding career in a thriving sector.
Contact Details:
Shannon White Technical Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer (m/f/d) in Swindon
✨Tip Number 1
Network like a pro! Reach out to your connections in the coffee industry or related fields. You never know who might have a lead on a Field Service Engineer role or can put in a good word for you.
✨Tip Number 2
Get hands-on! If you can, try to gain some practical experience with coffee equipment. Whether it's volunteering or shadowing a professional, showing that you understand the gear will set you apart from the competition.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you admire in the coffee industry and express your interest in potential opportunities. It shows initiative and enthusiasm!
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you land that Field Service Engineer gig. Plus, applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Field Service Engineer (m/f/d) in Swindon
Some tips for your application 🫡
Show Your Passion for Coffee:When writing your application, let us know why you love coffee! Share any experiences you've had with coffee equipment or how you appreciate quality brews. This will help us see your enthusiasm for the role.
Highlight Your Technical Skills:Make sure to detail your mechanical experience and technical abilities in your application. We want to know about your problem-solving skills and any relevant qualifications that make you a great fit for the Field Service Engineer position.
Be Professional and Thorough:Since you'll be representing us, it's important to present yourself professionally in your written application. Pay attention to detail, proofread for errors, and ensure your application reflects the thoroughness we expect in our engineers.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in the coffee industry!
How to prepare for a job interview at Shannon White Technical Recruitment
✨Know Your Coffee Inside Out
Make sure you brush up on your knowledge of coffee quality and equipment. Be ready to discuss different types of coffee machines, their maintenance, and how to ensure the best coffee quality. This will show your passion for the industry and your technical expertise.
✨Show Off Your Problem-Solving Skills
Prepare examples of past experiences where you've successfully diagnosed and repaired equipment issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your mechanical background and how it helped you achieve a first-time fix.
✨Demonstrate Your Customer Service Skills
Since this role involves interacting with a variety of clients, be ready to share instances where you've gone above and beyond for customer satisfaction. Emphasise your ability to communicate effectively and keep clients informed, especially during service calls.
✨Be Ready for Health and Safety Questions
Familiarise yourself with health and safety procedures relevant to field service work. Be prepared to discuss how you would conduct risk assessments and ensure safe working conditions, as this is crucial in maintaining a professional image and protecting both yourself and the clients.
