At a Glance
- Tasks: Repair and maintain coffee equipment while ensuring top-notch quality for clients.
- Company: Join a leading name in the coffee industry with a dynamic team.
- Benefits: Earn £36,000 plus £4,900 for weekend work, vehicle, pension, and 25 days holiday.
- Other info: Flexible working hours with opportunities for growth and customer interaction.
- Why this job: Combine your passion for coffee with technical skills in a rewarding role.
- Qualifications: Mechanical experience, problem-solving skills, and a full UK driving licence required.
The predicted salary is between 36000 - 60000 £ per year.
36,000 + c£4,900 pa for 1 in 4 weekends + vehicle + pension + other benefits.
The working hours are 7am-4pm (leave at 7, home at 4), Monday- Friday (working 1 weekend in 4, paid as overtime at £4,900 per annum).
This is a roasting hot opportunity to join one of the leading names within the coffee industry as we are seeking a Coffee Field Service Engineer to join the London FSE team and visit sites in London.
Requirement
- A highly motivated, well-presented individual with technical ability and an excellent understanding of equipment, coffee quality, quality standards and procedures.
- Mechanical experience and knowledge required along with a full UK driving license.
- Promote the company by responding to reactive and service call requests by working in a professional, efficient and thorough manner for a broad range of clients ranging from high street independents to national brands and organisations.
- Carry out a broad range of coffee equipment repair and preventative maintenance tasks from fault finding to diagnosis, making sure all coffee equipment is left in good working order.
- All work carried out meets the correct equipment set up as per agreed specification providing consistent coffee quality to ensure first time fix and customer satisfaction.
- Work proactively with the central call centre, by taking day to day instructions, keeping them updated, so waiting customers are kept informed.
- Adhere to Health and Safety procedures, undertaking risk assessments to ensure that it is safe to work and bring any risks to the attention of the company management.
- Complete all necessary on-line job sheets, time sheets and supporting documentation as required, ensuring it is reviewed and completed prior to leaving premises, to validate client satisfaction.
- Provide agreed spare parts stocks via hand held unit to ensure that parts are invoiced to the customer, deducted from stock and replenished to maintain your vehicle stock inventory.
- A confident individual with a passion for customer service.
- Excellent understanding of coffee quality and associated equipment.
- Demonstrates strong problem solving skills with an electrical mechanical background.
- Computer literate with a clean driving licence.
- Self-motivated with a flexible approach to work, location and hours. (Required to work 1 in 4 weekends)
36,000 + c£4,900 pa for 1 in 4 weekends + vehicle + pension + other benefits + 25 days holiday + Pension + other Company benefits.
Night Field Service Engineer in London employer: Shannon White Technical Recruitment
Join a dynamic team in the heart of Manchester, where your role as a Preventative Maintenance Engineer will be supported by a strong work culture that values employee well-being and growth. With competitive benefits including a company vehicle, pension, and generous holiday allowance, this is an excellent opportunity to thrive in the coffee industry while enjoying a balanced work-life schedule without weekend commitments.
Contact Details:
Shannon White Technical Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Night Field Service Engineer in London
✨Tip Number 1
Network like a pro! Reach out to people in the coffee industry, attend events, and connect with potential employers on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews! Research the company and its coffee equipment, and be ready to showcase your mechanical skills. We want you to impress them with your knowledge and passion for coffee quality.
✨Tip Number 3
Show off your problem-solving skills! During interviews, share examples of how you've tackled technical issues in the past. We love hearing about your hands-on experience and how you ensure customer satisfaction.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed by us. Make sure to highlight your driving licence and flexibility in your application, as these are key for the Night Field Service Engineer role.
We think you need these skills to ace Night Field Service Engineer in London
Some tips for your application 🫡
Show Your Passion for Coffee:When writing your application, let your love for coffee shine through! Talk about your experience with coffee equipment and how you ensure top-notch quality. We want to see that you're not just technically skilled but also genuinely excited about the coffee industry.
Highlight Your Technical Skills:Make sure to detail your mechanical experience and any relevant technical abilities in your application. We’re looking for someone who can diagnose and fix issues efficiently, so don’t hold back on showcasing your problem-solving skills!
Be Professional and Personable:Since you'll be interacting with a range of clients, it’s important to convey your customer service skills in your application. Share examples of how you've provided excellent service in the past, and show us that you can represent our brand well!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications better and ensures you get all the latest updates about your application status. Plus, it’s super easy!
How to prepare for a job interview at Shannon White Technical Recruitment
✨Know Your Coffee Inside Out
Make sure you brush up on your knowledge of coffee quality and equipment. Be prepared to discuss different types of coffee machines, their maintenance, and how to ensure top-notch coffee quality. This will show your passion for the industry and your technical expertise.
✨Show Off Your Problem-Solving Skills
Think of specific examples where you've successfully diagnosed and fixed mechanical issues in the past. Be ready to explain your thought process during these situations. This will demonstrate your strong problem-solving skills, which are crucial for a Field Service Engineer.
✨Be Professional and Personable
Since you'll be interacting with a variety of clients, it's important to showcase your customer service skills. Practice how you would introduce yourself and handle client interactions. A friendly yet professional demeanour can make a big difference in how you're perceived.
✨Prepare for Health and Safety Questions
Familiarise yourself with health and safety procedures relevant to field service work. Be ready to discuss how you would conduct risk assessments and ensure safe working conditions. This shows that you take safety seriously and are proactive in your approach.
