At a Glance
- Tasks: Repair and maintain coffee equipment while ensuring top-notch quality for clients.
- Company: Join a leading name in the coffee industry with a vibrant team.
- Benefits: Earn £36,000 plus overtime, vehicle, pension, and 25 days holiday.
- Other info: Flexible hours with opportunities for growth and customer interaction.
- Why this job: Combine your passion for coffee with technical skills in a dynamic role.
- Qualifications: Mechanical experience, problem-solving skills, and a full UK driving licence required.
The predicted salary is between 36000 - 40000 £ per year.
A roasting hot opportunity to join one of the leading names within the coffee industry as we are seeking a Coffee Field Service Engineer to join the London FSE team and visit sites in London.
The working hours are 7am-4pm, Monday-Friday (working 1 weekend in 4, paid as overtime at £4,900 per annum).
Requirements:
- A highly motivated, well-presented individual with technical ability and an excellent understanding of equipment, coffee quality, quality standards and procedures.
- Mechanical experience and knowledge required along with a full UK driving license.
- Promote the company by responding to reactive and service call requests in a professional, efficient and thorough manner for a broad range of clients.
- Carry out a broad range of coffee equipment repair and preventative maintenance tasks from fault finding to diagnosis, ensuring all coffee equipment is left in good working order.
- All work carried out meets the correct equipment set up as per agreed specification providing consistent coffee quality to ensure first time fix and customer satisfaction.
- Work proactively with the central call centre, keeping them updated so waiting customers are informed.
- Adhere to Health and Safety procedures, undertaking risk assessments to ensure safe working conditions.
- Complete all necessary on-line job sheets, time sheets and supporting documentation as required.
- Provide agreed spare parts stocks via hand held unit to ensure that parts are invoiced to the customer and replenished to maintain vehicle stock inventory.
- A confident individual with a passion for customer service.
- Excellent understanding of coffee quality and associated equipment.
- Demonstrates strong problem-solving skills with an electrical mechanical background.
- Computer literate with a clean driving licence.
- Self-motivated with a flexible approach to work, location and hours.
Benefits include: £36,000 + c£4,900 pa for 1 in 4 weekends + vehicle + pension + 25 days holiday + other company benefits.
Field Service Engineer - Nights in London employer: Shannon White Technical Recruitment
Join a dynamic team in the heart of Manchester, where your role as a Preventative Maintenance Engineer will be supported by a strong work culture that values employee well-being and growth. With competitive benefits including a company vehicle, pension, and generous holiday allowance, this is an excellent opportunity to thrive in the coffee industry while enjoying a balanced work-life schedule without weekend commitments.
Contact Details:
Shannon White Technical Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer - Nights in London
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your approach and show them you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider info or even a referral, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to field service engineering. Think about how you'd handle specific situations, especially those involving customer service and technical challenges.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Field Service Engineer - Nights in London
Some tips for your application 🫡
Show Your Passion for Coffee:When you're writing your application, let your love for coffee shine through! Talk about your experience with coffee equipment and how you ensure top-notch quality. We want to see that you’re not just technically skilled but also genuinely excited about the coffee industry.
Highlight Your Technical Skills:Make sure to detail your mechanical experience and any relevant technical abilities. We’re looking for someone who can diagnose and fix issues efficiently, so don’t hold back on showcasing your problem-solving skills in your application!
Be Professional and Personable:Since you'll be interacting with a range of clients, it’s important to convey your customer service skills. Use your application to demonstrate how you handle client interactions professionally while still being approachable. We want to know you can represent us well!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy – just follow the prompts and submit your details!
How to prepare for a job interview at Shannon White Technical Recruitment
✨Know Your Coffee Inside Out
Make sure you brush up on your knowledge of coffee quality and equipment. Be ready to discuss different types of coffee machines, their maintenance, and how to ensure top-notch coffee quality. This will show your passion for the industry and your technical expertise.
✨Show Off Your Problem-Solving Skills
Prepare examples of past experiences where you've successfully diagnosed and repaired equipment issues. Highlight your mechanical background and how you've tackled challenges in a professional manner. This will demonstrate your ability to handle the job's demands.
✨Be Customer-Centric
Since this role involves interacting with a variety of clients, think of ways you've provided excellent customer service in the past. Share stories that showcase your communication skills and how you keep customers informed, especially during service calls.
✨Get Familiar with Health and Safety Protocols
Understand the importance of health and safety in field service roles. Be prepared to discuss how you would conduct risk assessments and ensure safe working conditions. This shows that you take safety seriously and are proactive in your approach.
