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- Tasks: Repair and maintain coffee equipment while ensuring top-notch quality for clients.
- Company: Join a leading name in the coffee industry with a vibrant team culture.
- Benefits: Earn up to £37,500, enjoy a company vehicle, pension, and 25 days holiday.
- Other info: Flexible working hours with opportunities for overtime and career growth.
- Why this job: Combine your technical skills with a passion for coffee and customer service.
- Qualifications: Mechanical experience, problem-solving skills, and a clean UK driving licence required.
The predicted salary is between 33000 - 37500 £ per year.
Up to £33,000 per annum + c£4,500 for working 1 in 4 weekends + vehicle + pension + other benefits.
This is a roasting hot opportunity to join one of the leading names within the coffee industry as we are seeking a Coffee Field Service Engineer for Cambridge and the surrounding area. Salary up to c£37,500 per annum including working 1 in 4 weekends + vehicle + pension + other benefits.
Requirement- A highly motivated, well-presented individual with technical ability and an excellent understanding of equipment, coffee quality, quality standards and procedures.
- Mechanical experience and knowledge required along with a full and fairly clean UK driving license.
- Promote the company by responding to reactive and service call requests by working in a professional, efficient and thorough manner for a broad range of clients ranging from high street independents to national brands and organisations.
- Carry out a broad range of coffee equipment repair and preventative maintenance tasks from fault finding to diagnosis, making sure all coffee equipment is left in good working order.
- All work carried out meets the correct equipment set up as per agreed specification providing consistent coffee quality to ensure first time fix and customer satisfaction.
- Work proactively with the central call centre, by taking day to day instructions, keeping them updated, so waiting customers are kept informed.
- Adhere to Health and Safety procedures, undertaking risk assessments to ensure that it is safe to work and bring any risks to the attention of the company management.
- Complete all necessary online job sheets, time sheets and supporting documentation as required, ensuring it is reviewed and completed prior to leaving premises, to validate client satisfaction.
- Provide agreed spare parts stocks via hand held unit to ensure that parts are invoiced to the customer, deducted from stock and replenished to maintain your vehicle stock inventory.
- A confident individual with a passion for customer service.
- Excellent understanding of coffee quality and associated equipment.
- Demonstrates strong problem solving skills with an electrical mechanical background.
- Computer literate with a clean driving licence.
- Self-motivated with a flexible approach to work, location and hours (Required to work 1 in 4 weekends).
Up to £33,000 per annum + overtime for weekend work + Company Vehicle + 25 days holiday + Pension + other Company benefits.
Night Field Service Engineer in Cambridge employer: Shannon White Technical Recruitment
Contact Detail:
Shannon White Technical Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Field Service Engineer in Cambridge
✨Tip Number 1
Network like a pro! Reach out to people in the coffee industry, attend events, and connect with potential employers on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Show off your skills! When you get the chance for an interview or a meet-up, be ready to demonstrate your technical abilities. Bring examples of your work or even a portfolio if you can – it’ll make you stand out!
✨Tip Number 3
Be proactive! If you see a company you’d love to work for, don’t wait for them to post a job. Reach out directly, express your interest, and ask about potential opportunities. It shows initiative and enthusiasm!
✨Tip Number 4
Apply through our website! We’ve got loads of great opportunities waiting for you. Plus, applying directly can sometimes give you a better chance of getting noticed by hiring managers.
We think you need these skills to ace Night Field Service Engineer in Cambridge
Some tips for your application 🫡
Show Your Passion for Coffee: When writing your application, let your love for coffee shine through! Mention any relevant experience or knowledge you have about coffee quality and equipment. We want to see that you're not just looking for a job, but that you're genuinely excited about joining the coffee industry.
Highlight Your Technical Skills: Make sure to showcase your mechanical experience and technical abilities in your application. Detail any previous roles where you've worked with similar equipment or performed maintenance tasks. We’re looking for someone who can hit the ground running!
Be Professional and Thorough: Your written application should reflect the professional and efficient manner we expect from our engineers. Pay attention to detail, proofread for errors, and ensure your application is well-structured. This is your chance to make a great first impression!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important information about the role. Plus, it shows you’re tech-savvy, which is a bonus!
How to prepare for a job interview at Shannon White Technical Recruitment
✨Know Your Coffee Inside Out
Make sure you brush up on your knowledge of coffee quality and equipment. Be prepared to discuss different types of coffee machines, their maintenance, and how to ensure top-notch coffee quality. This will show your passion for the industry and your technical expertise.
✨Show Off Your Problem-Solving Skills
Think of specific examples where you've successfully diagnosed and fixed mechanical issues in the past. Be ready to explain your thought process during these situations. This will demonstrate your strong problem-solving skills, which are crucial for a Field Service Engineer.
✨Demonstrate Your Customer Service Skills
Since this role involves interacting with a variety of clients, be prepared to share experiences where you provided excellent customer service. Highlight how you handled difficult situations or ensured client satisfaction, as this will reflect your ability to represent the company professionally.
✨Be Ready for Practical Questions
Expect some technical questions or scenarios during the interview. They might ask you how you would approach a specific repair task or handle a service call. Practising these scenarios beforehand can help you articulate your thought process clearly and confidently.